Associate Field Service Engineer

Emerson; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k)

Tuition reimbursement

Flexible time off

Parental leave

Job summary

Emerson is seeking an Entry-level Field Service Engineer for the Tinley Park, IL area to upgrade plant control systems and support North American power grid and wastewater infrastructure. The role involves on-site customer instruction, installation oversight, and direct engineering advisory work with travel up to 80%.

Ideal candidates hold a Bachelor’s degree in engineering or computer science, possess strong problem-solving and collaborative skills, and can work legally in the United States.

Qualifications

• Bachelor’s degree in engineering, computer science, or equivalent
• Up to 80% travel with extended field assignments to customers
• Knowledge of engineering fundamentals and problem-solving methods
• Strong communication and collaboration skills
• Legal authorization to work in the United States

Responsibilities

• Perform on-site instruction of customer personnel, write/modify maintenance procedures and tests, and prepare reports
• Direct efforts of personnel installing control systems and subsystems
• Provide engineering advisory support to customers and internal teams
• Cultivate relationships with project teams and contractors
• Apply troubleshooting, problem-solving, and planning skills

Skills

On-site instruction

Troubleshooting

Communication skills

Team collaboration

Problem solving

Education

Bachelor’s degree in engineering/computer science

Tools

Control systems experience

Job description

Job Description

We are in search of an Entry-level Field Service Engineer to join our Power & Water Solutions business based in Tinley Park, IL office. We focus on upgrading existing plant control systems with the industry leading automation controls and instrumentation to promote sustainability and longevity of our North American power grid and wastewater infrastructure. At Emerson, we help customers in the world’s most crucial industries tackle the challenges of modern life. Be a part of a team that drives innovation that makes the world healthier, safer, smarter, and more sustainable. Power & Water Solutions is an industry leading controls automation company that provides applications in the renewable (solar, hydro, wind), fossil (natural gas and coal) power generation, and water treatment plant sectors.

https://www.emerson.com/en-us/automation/ovation

In This Role, Your Responsibilities Will Be:

• Perform on-site instruction of customer personnel, writing and modifying maintenance procedures, quality control tests and/or product evaluation, and provide complete and timely reports on all activities with emphasis on defining problems encountered, services.
• Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
• Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
• Cultivate relationships with internal project teams, customer project teams and contractors.
• Apply troubleshooting, problem-solving, decision-making, and planning skills.

Who you are:

You encourage open dialogue to discuss alternative perspectives. You break down objectives into appropriate initiatives and actions. You have great listening skills. You readily tackle tough assignments.

For This Role, You Will Need:

• Bachelor’s degree in engineering computer science, or an equivalent combination of experience and education
• This position requires up to 80% travel, typically one week in duration with heavy travel more likely during the power systems outage season in the spring and fall, giving you the opportunity to work directly with customers, see projects come to life, and gain hands-on experience in the field.
• Knowledge of engineering fundamentals, design principles, and problem-solving methods
• A problem-solver’s mindset, with the ability to analyze information and think creatively to find solutions
• A collaborative mindset and strong communication skills
• Legal authorization to work in the United States

PREFERRED Qualifications That Set You Apart:

• Co-Op or internship experience in a technical environment
• Hands-on exposure to control systems, simulation tools, or other industry-related technologies
• Comfort presenting ideas to different audiences.

Our Culture & Commitment to You:

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $70K - $80Kannually + OT + sign on bonus, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives- because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values .

About Us

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems - for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

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About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.