Field Service Engineer

HireNow Staffing, Inc.; Smyrna (GA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Annual performance bonus

Training in Smyrna, GA

Extensive travel opportunities

Job summary

HireNow Staffing, Inc. is seeking a seasoned Field Service Engineer to serve as the primary technical representative at customer facilities across the United States and Canada.

You will install, commission, maintain, troubleshoot, and repair industrial manufacturing equipment, while training customers and ensuring startup success. Ideal candidates have electromechanical troubleshooting expertise, strong communication, and the ability to travel extensively (60-80%).

Qualifications

• Degree in Electrical Engineering, Mechatronics, Electromechanical Engineering preferred; equivalent industrial field service experience will also be considered.
• Strong electromechanical troubleshooting skills involving industrial manufacturing equipment.
• Ability to independently diagnose electrical and mechanical failures.
• Experience servicing industrial machinery, automation systems, or capital equipment.
• Excellent customer service and communication skills.
• Ability to travel 60-80% throughout the United States and Canada.
• Ability to complete onboarding and technical training in Smyrna, Georgia.
• Authorized to work in the United States without sponsorship.
• Valid driver's license with the ability to travel by air and automobile.

Responsibilities

• Travel extensively throughout the United States and Canada to support customer installations and service requirements.
• Install, commission, and verify operational readiness of industrial manufacturing equipment.
• Perform preventative maintenance programs that maximize equipment reliability and performance.
• Diagnose and resolve electrical, mechanical, pneumatic, and automation-related equipment issues.
• Conduct corrective maintenance and emergency service repairs while minimizing customer downtime.
• Support equipment startups, customer acceptance testing, and production validation.
• Document service activities, technical findings, repair recommendations, and equipment performance.
• Build professional relationships with customer maintenance teams, engineers, and production personnel.
• Participate in machine testing, equipment trials, and continuous improvement initiatives.
• Maintain a high standard of safety, professionalism, and technical excellence while representing the organization in the field.

Skills

Electromechanical troubleshooting

Customer service

Strong communication

Travel readiness

Independent work

Education

Electrical/Mechatronics Engineering degree

Tools

Allen-Bradley

Siemens

Mitsubishi

Job description

Field Service Engineer

Company: HireNow Staffing (Direct Placement Partner)

HireNow Snapshot

HireNow Staffing is actively recruiting a seasoned Field Service Engineer to join one of our valued client partners. This full-time opportunity is ideal for an electromechanical professional who enjoys solving complex technical problems, traveling extensively, and working directly with customers in manufacturing environments.

The successful candidate will serve as the primary technical representative at customer facilities throughout the United States and Canada, supporting advanced industrial manufacturing equipment through installation, commissioning, maintenance, troubleshooting, repairs, and customer training. This position requires strong mechanical aptitude, electrical troubleshooting expertise, and the ability to work independently in fast-paced production environments.

Key Responsibilities

• Travel extensively throughout the United States and Canada to support customer installations and service requirements.
• Install, commission, and verify operational readiness of industrial manufacturing equipment.
• Perform preventative maintenance programs that maximize equipment reliability and performance.
• Diagnose and resolve electrical, mechanical, pneumatic, and automation-related equipment issues.
• Conduct corrective maintenance and emergency service repairs while minimizing customer downtime.
• Support equipment startups, customer acceptance testing, and production validation.
• Document service activities, technical findings, repair recommendations, and equipment performance.
• Build professional relationships with customer maintenance teams, engineers, and production personnel.
• Participate in machine testing, equipment trials, and continuous improvement initiatives.
• Maintain a high standard of safety, professionalism, and technical excellence while representing the organization in the field.

Required Qualifications

• Degree in Electrical Engineering, Mechatronics, Electromechanical Engineering, or a closely related discipline preferred; equivalent industrial field service experience will also be considered.
• Strong electromechanical troubleshooting skills involving industrial manufacturing equipment.
• Ability to independently diagnose electrical and mechanical failures.
• Experience servicing industrial machinery, automation systems, or capital equipment.
• Excellent customer service and communication skills.
• Ability and willingness to travel 60-80% throughout the United States and Canada.
• Ability to complete initial onboarding and technical training in Smyrna, Georgia.
• Valid passport or ability to travel internationally into Canada.
• Authorized to work in the United States without sponsorship.
• Valid driver's license with the ability to travel by air and automobile.

Preferred Qualifications

• PLC troubleshooting and/or programming experience using Allen-Bradley, Siemens, Mitsubishi, or similar platforms.
• Experience supporting industrial automation, capital equipment, robotics, or manufacturing systems.
• Background in packaging, plastics, converting, processing, or high-speed manufacturing industries.
• Previous equipment commissioning and startup experience.
• Strong understanding of electrical controls, motors, sensors, drives, and HMIs.
• Bilingual proficiency in English/Spanish or English/French.
• Demonstrated ability to work independently while managing multiple customer sites and travel schedules.

HireNow Package

• Compensation: $60,000-$70,000 annual base salary
• Additional Earnings: Overtime pay, travel pay, annual performance bonus, and significant earning potential through extensive field assignments.
• Benefits: Comprehensive benefits package, extensive technical training, professional development opportunities, and a defined career path toward Senior Field Service Engineering and Technical Sales.
• Employment Type: Full-Time
• Training Location: Smyrna, Georgia
• Travel: 60-80% throughout the United States and Canada
• Applicant Requirements: U.S.-based applicants only. Candidates must be able to complete training in Smyrna, Georgia and travel extensively throughout North America.
• Headcount: 1

HireNow Checklist

HireNow Staffing is recruiting a Field Service Engineer who demonstrates the following:

• Strong electromechanical troubleshooting experience involving industrial equipment.
• Ability to independently diagnose and repair mechanical, electrical, and automation-related equipment issues.
• Experience working directly with manufacturing customers in field service environments.
• Comfortable traveling extensively throughout the United States and Canada.
• Strong communication skills with the ability to represent the organization professionally at customer sites.
• Ability to complete technical training in Smyrna, Georgia.
• Holds valid travel documentation and authorization to work in the United States.
• Meets all required qualifications while demonstrating multiple preferred qualifications.

HireNow Standout Candidates

Candidates will receive the strongest consideration if they demonstrate:

• Extensive experience servicing automated manufacturing equipment.
• Strong PLC troubleshooting or programming experience using Allen-Bradley, Siemens, Mitsubishi, or comparable systems.
• Proven success commissioning, installing, and supporting capital equipment in customer production environments.
• Experience supporting packaging, plastics, food processing, converting, or industrial manufacturing operations.
• Exceptional customer relationship management and technical communication skills.
• Bilingual communication skills in English/Spanish or English/French.
• Stable career progression demonstrating long-term commitment to field service engineering.

HireNow Disqualifiers

The following will prevent candidates from moving forward in the hiring process:

• Jumpy resumes will not be accepted or interviewed.
• Limited or no electromechanical troubleshooting experience.
• No experience supporting industrial manufacturing equipment or automation systems.
• Inability or unwillingness to travel 60-80% throughout the United States and Canada.
• Inability to attend required onboarding and technical training in Smyrna, Georgia.
• No valid passport or inability to travel internationally into Canada.
• Applicants requiring employment sponsorship.
• Poor customer-facing communication skills or inability to work independently in field environments.
• Candidates who do not meet the core qualifications required for this position.

HireNow Staffing Disclaimer

HireNow Staffing is acting as a direct placement partner for this Field Service Engineer opportunity. All candidate information is handled confidentially and evaluated against defined requirements. This job description outlines the general scope of responsibilities and qualifications. Duties may evolve based on client needs and business growth. Only candidates meeting the core qualifications will be considered for interview. Client-specific information will be shared only with qualified candidates during the interview process.