Field Service Engineer

TEKsystems, Inc.; Reno (NV); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking an Entry Level IT Field Technician to support Patient Simulators in Reno, NV. Responsibilities include traveling to medical sites for installation and maintenance of simulators. The role offers a 13-week paid training period and covers all travel expenses. Ideal for recent graduates with flexible schedules.

Benefits

Medical, dental, & vision insurance

401(k) plan

Life insurance

Disability coverage

Transportation benefits

Paid time off, vacation, sick leave

Employee assistance program

Qualifications

• Flexibility to travel Monday through Friday is essential.
• Basic IT knowledge; experience preferred but not required.
• Strong customer service skills required.

Responsibilities

• Install and maintain Patient Simulators at medical sites.
• Travel to perform preventive maintenance of simulators.
• Participate in a 13-week training program.

Skills

Customer service

Basic IT knowledge

Networking protocols (TCP/IP, DHCP)

Windows 10 proficiency

Electronics aptitude

Education

Recent graduate or equivalent

Job description

Entry Level IT Field Technician 1-3 years of experience

Applicants must have the flexibility to be away from home Monday through Friday. (ALL EXPENSES COVERED)

Our client is seeking a technically minded individual to join their team supporting Patient Simulators. Responsibilities include installing and maintaining simulators at medical-related sites such as hospitals and universities. The simulators provide modern hands-on training methods for professionals and students. The Field Service Engineer (FSE) will travel within their designated area to perform preventive maintenance and ensure proper operation of the simulators.

Traveling Information

Travel may involve driving up to 5 hours within the area, with gas mileage reimbursement after the 30th mile. Longer distances may require flying, and accommodations will be provided for overnight stays. Most travel is local, but flexibility for driving or flying Monday through Friday is essential. The position includes a 13-week training period, with classroom and field shadowing, and travel expenses covered by the client.

Requirements

• Basic IT knowledge; experience preferred but not required
• Familiarity with Networking protocols (TCP/IP, DHCP, IP addressing)
• Proficiency with Windows 10
• Must be flexible to travel Monday through Friday
• Good electronics aptitude is a plus
• Strong customer service skills
• Ideal for recent graduates, as weekly commitments may conflict with classes
• Reliable transportation
• Must take an IKM assessment (similar to a CompTIA A+ exam)

Additional Information

• Simulators run on Windows 10 and connect to client networks
• 13-week paid training, travel out of state from Monday to Friday
• All travel expenses paid by the company
• Mileage reimbursement after 30 miles, $65 daily food credit during travel
• Responsibilities include installation and maintenance of patient simulators
• Travel time is compensated after the first hour
• Candidate suitability varies based on technical skills and situation
• Wide range of experience levels accepted (entry to expert)
• Travel hours are calculated based on distance, with specific rules for under 5 hours and over 5.5 hours

To learn more, please apply!

Pay and Benefits

The pay range is $23.00 - $25.00/hr, with eligibility for benefits including:

• Medical, dental, & vision insurance
• Critical illness, accident, hospital coverage
• 401(k) plan
• Life insurance
• Disability coverage
• HSA
• Transportation benefits
• Employee assistance program
• PTO, vacation, sick leave

Workplace Type

Fully onsite in Reno, NV

Application Deadline

Closing on July 1, 2025

About TEKsystems:

We help clients activate ideas and solutions in a transforming world. With 80,000 employees and over 6,000 clients, including 80% of the Fortune 500, we operate across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Solutions, we partner with progressive organizations to drive change. TEKsystems is part of Allegis Group.

We are an equal opportunity employer, considering all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or protected characteristics.