Field Service Engineer - NW Indiana

Veralto; Gary (IN); Remote; USD 80,000 - 100,000; Full time

Job summary

Veralto is seeking a Field Service Engineer in Northwest Indiana to provide support and service to clients. This role includes installation, troubleshooting, and maintaining customer relationships within a supportive team environment. You'll benefit from a competitive salary, comprehensive benefits package and unique opportunities for growth in your career.

Benefits

Medical, dental, vision, and 401k with match on day 1

Training and development opportunities

Paid parental leave

Employee assistance program

Qualifications

• Up to two years of technical experience repairing and troubleshooting equipment.
• Basic computer skills required.
• Valid driver's license and clean driving record.

Responsibilities

• Install products and solutions at customer locations.
• Provide ongoing care and support for customer equipment.
• Diagnose and resolve equipment challenges.

Skills

Troubleshooting

Customer Service

Technical Support

Problem Solving

Tools

Microsoft Word

Email

Job description

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• Doing meaningful work that makes an everyday impacton the world around you.
• Growing your expertiseand expanding your skillset with every project.
• Thriving in a supportive team environmentthat inspires you to strive for excellence.
  
  

Imagine yourself…

• Doing meaningful work that makes an everyday impacton the world around you.
• Growing your expertiseand expanding your skillset with every project.
• Thriving in a supportive team environmentthat inspires you to strive for excellence.
  
  

It’s all possible with a role at Videojet, (http://www.videojet.com/us/homepage.html) a Veralto (http://www.veralto.com/purpose-values/) company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

As part of our team, you’ll make an immediate, measurable impact on Safeguarding everyday essentials. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Videojet, we value your authenticity and want your talents to shine.

We Offer

• Medical, dental, vision and 401k with match start on day 1, no waiting period !
• Training and development opportunities
• Attractive employee referral program
• Paid Parental Leave
• Employee Assistance Program (legal, financial, and counseling resources)
  
  

We offer a competitive compensation package that includes a base salary, unlimited bonus opportunities, full medical on day one, parental benefits, a phone, and a company car!

About The Role

Reporting to the Field Service Manager, as a Field Service Engineer, you are the eyes and ears of Videojet when providing service and support through customer interactions.

We are a close-knit team across many locations. With an office-based technical support team, our Field Service Engineers are never ‘on their own’.

This position is based in Northwest Indiana and the surrounding areas and is fully remote. You’ll dispatch from your home office each day, traveling throughout the region in a company-provided vehicle. Overnight stays will be supported with company-approved accommodations. At every step, we prioritize your safety and comfort—ensuring you have the tools, resources, and support to perform your work confidently and securely.

During a Typical Day In This Role, You Will

• Travel 100% within a 2-hour radius with overnights as business needs require. There will occasionally be overnight travel. (initial training requires consecutive weeks in Wood Dale, including weekends)
• Provide ongoing care and support for our customer's equipment
• Install our products and solutions at customer locations
• Diagnose and resolve challenges and problems
• Become a trusted advisor and partner for our customers, to develop excellent relationships.
• Extend our Videojet footprint in the market by promoting our service agreements and newer technology.
  
  

The Essential Requirements Of The Job Include

• Ability to travel, including occasional overnight travel (initial training requires consecutive weeks in Wood Dale, including weekends)
• Up to two years of technical experience repairing, troubleshooting, and diagnosing different kinds of equipment
• Basic computer/technical skills (can use email, software, phone apps, Microsoft Word)
• Compliance with PPE, safety and registration requirements of customers.
• Valid driver's license and clean driving record required.
  
  

Us Only

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $28.00 - $30.00 USD per hour. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Industrial Machinery Manufacturing

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