Field Service Engineer

ABB Inc.; Neenah (WI); Remote; USD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their dynamic team. In this role, you will be responsible for the installation, troubleshooting, and maintenance of electrical distribution equipment. Your expertise will ensure compliance with safety standards while providing exceptional service to clients. With a strong emphasis on teamwork and collaboration, you will thrive in an environment that values diversity and inclusion. This position offers the opportunity to travel and engage with a variety of projects, making a significant impact on the electrification service division. If you're ready to take your career to the next level, this is the perfect opportunity for you.

Qualifications

• Bachelor's in Engineering or related field with 2+ years of field experience.
• Experience with electrical distribution and power delivery systems.
• Ability to handle heavy equipment and travel frequently.

Responsibilities

• Perform installation, troubleshooting, and maintenance on electrical equipment.
• Communicate with customers to schedule jobs and order materials.
• Execute projects including startup and commissioning of power delivery equipment.

Skills

Field Engineering

Troubleshooting

Electrical Distribution Equipment

Communication Skills

Safety Compliance

Technical Reporting

Power Management Systems

Travel Willingness

Education

Bachelor's Degree in Engineering

High School Diploma / GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

This position reports to: Field Service Manager

Your role and responsibilities

In this role, you will execute work to meet assigned objectives. Responsibilities include performing installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment.

The work model for the role is: #LI - Remote

This role contributes to the Electrification Service Division in Neenah, WI - Central area.

You will be mainly accountable for:

• Communicating with internal and external customers via phone/email to schedule upcoming jobs and order required materials, and perform safety analysis and paperwork prior to starting work.
• Providing knowledge of and conducting work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy at all times.
• Being responsible for hands-on execution of projects including startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in the respective area; Power Delivery includes transformers, switchgear, OCBs, circuit breakers, busways, UPS, ATS, PLCs, relays, power management controls systems, and other power-related equipment & controls.
• Participating in outages with other field engineers, technicians, and contractors, including project management, lead site engineer or site project manager. Performing administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, timesheets, and expense sheets thoroughly and promptly.

Our team dynamics

You will join a dynamic, talented, and high-performing team, where you will be able to thrive.

Qualifications for the role

• Bachelor's Degree in Engineering or Engineering Technology, preferably Electrical or Mechanical, or High School Diploma / GED with at least 2 years of related engineering / field experience.
• Minimum of 2 years of field engineering experience or equivalent such as military service.
• Ability to handle/move circuit breakers and other installed equipment exceeding several hundred pounds.
• Computer skills including Microsoft Outlook, Excel, and Word.
• Willingness to travel approximately 75%, with a valid passport and driver's license.
• Knowledge of the industrial customer base in the geographical area is preferred.
• Technical skills in testing power distribution and delivery, including Low Voltage and Medium Voltage Breakers, Switchgear, Relays, and Transformers, are preferred.
• Experience in repairing and refurbishing LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays) is preferred.
• Technical skills in testing, commissioning, startup, and troubleshooting of medium voltage synchronous machines, control systems, and PLCs are a plus.
• Candidates must already have work authorization to work for ABB in the US.

More about us

ABB's Service Division partners with customers to improve the availability, reliability, predictability, and sustainability of electrical products and installations. The division offers product care, modernization, and advisory services to enhance performance, extend equipment lifetime, and improve operational and sustainable efficiency. We help customers maximize resource use, recover, and regenerate products and materials at the end of their lifecycle.

We value diversity. Apply today for your next career step within ABB and learn more about our global impact at www.abb.com.

We look forward to your application. For more about ABB, visit our website.

Equal Employment Opportunity and Affirmative Action at ABB

ABB is an EEO and Affirmative Action employer encouraging diversity. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information on your rights, visit:

• EEOC Rights
• DOL Pay Transparency

Applicants may request to review the Affirmative Action Plan at ABB facilities by contacting HR at 1-888-694-7762. Protected veterans and qualified individuals with disabilities may request accommodations by calling or emailing ABB HR.