Field Service Engineer

Design Hire LLC; Mentor (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Design Hire LLC is seeking a Field Service Engineer in Mentor, Ohio, focused on diagnosing and resolving issues with industrial automation equipment. The ideal candidate will have substantial experience with PLC hardware, troubleshooting electrical systems, and working directly with customers.

This role involves traveling to customer sites for installations, repairs, and maintenance. Candidates should be technically skilled, customer-oriented, and capable of performing hands-on work in the field.

Qualifications

• Experience in field service or hands-on industrial equipment support.
• Strong experience with PLC troubleshooting and programming.
• Ability to read and interpret electrical schematics and wiring diagrams.

Responsibilities

• Travel to install, troubleshoot, repair, and support industrial automation equipment.
• Diagnose and resolve PLC hardware and software issues.
• Document service activities and findings clearly.

Skills

PLC troubleshooting and programming

Troubleshooting sensors

Electrical systems understanding

Automation equipment support

Strong communication

Tools

Testing equipment

Electrical schematics

Job description

Mentor, United States | Posted on 06/04/2026

We’re seeking a Field Service Engineer with strong experience troubleshooting and supporting industrial automation equipment in the field. This role is focused on diagnosing and resolving issues involving PLC hardware and software, sensors, electrical systems, circuitry, automation equipment, and VFDs. The right person will be hands‑on, technically sharp, and comfortable working directly at customer sites to keep equipment running and minimize downtime.

Key Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and support industrial automation equipment
• Diagnose and resolve PLC hardware and software issues in the field
• Perform PLC troubleshooting and basic programming or modification as needed to support equipment performance
• Troubleshoot sensors, electrical circuitry, control components, drives, and related automation systems
• Support startup, commissioning, testing, and field optimization of automated equipment
• Diagnose electrical system issues using schematics, drawings, and testing equipment
• Troubleshoot VFDs and related motion or motor control systems
• Inspect equipment performance and identify root causes of electrical, controls, and automation failures
• Work with customers, internal engineering teams, and service leadership to resolve technical issues efficiently
• Document service activities, repairs, findings, and recommendations clearly and accurately
• Support preventive maintenance, emergency service calls, and ongoing equipment support needs
• Maintain strong customer communication and professionalism while working in the field
• Follow safety procedures and company standards during all service and troubleshooting activities

Required Qualifications

• Experience in field service or hands‑on industrial equipment support
• Strong experience with PLC troubleshooting and programming
• Strong understanding of both PLC hardware and software
• Experience troubleshooting sensors, electrical systems, and control circuitry
• Experience working with automation equipment in a manufacturing or industrial environment
• Experience troubleshooting VFDs and related electrical control components
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
• Strong troubleshooting and root cause analysis skills
• Strong communication and customer‑facing skills
• Ability to travel as needed for field service support

Preferred Qualifications

• Experience with startup and commissioning of industrial equipment
• Experience supporting electromechanical systems in addition to controls
• Experience with multiple PLC platforms and industrial control systems
• Strong understanding of motor controls, drives, and industrial automation architecture

Equal Opportunity Statement

Design Hire is proud to be an Equal Employment Opportunity / affirmative action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.