Field Service Engineer

Schenck-USA-Corp; Deer Park (NY); On-site; USD 53,000 - 63,000; Full time

Benefits offered by this job

Employee Appreciation

Service Award Points with Amazon

Training Development

Job summary

Schenck USA Corp. is seeking a hands-on Field Service Engineer to install, troubleshoot, and service complex machinery at customer sites in the Deer Park, NY area.

The ideal candidate will have a two-year technical degree, 3+ years of field experience, and strong mechanical/electrical skills, including PLC/Automation and SAP familiarity. Travel up to 80% with some international assignments, plus a generous benefits package and ongoing training.

Qualifications

• Associate's degree in mechanical discipline from a two‑year college.
• 3+ years of related experience and/or training; or equivalent combination of education and experience.
• Must have mechanical and electrical skills having experience in a production/assembly line type of environment.
• Proficient in DVM, O-Scope, and instruments used in troubleshooting of electro schematics diagrams.
• Must have PLC/Automation skills.
• Must be able to read and interpret documents such as technical drawings,operating/maintenance instructions, and procedure manuals.
• Must be able to write routine reports and correspondence.
• SAP experience preferred.

Responsibilities

• Commissions, calibrates, and services new or modified equipment at customer's facility to ensure full functionality according to specifications.
• Reviews performance reports and documentation from customers and field representatives and inspects malfunctioning or damaged product to determine nature and scope of problem.
• Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
• Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
• Provides on-site technical assistance to help troubleshoot and repair equipment.
• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.

Skills

Field service

Troubleshooting

Communication

SAP experience

PLC/Automation

Reading drawings

Education

Associate degree (mechanical)

Bachelor's degree in engineering (preferred)

Tools

DVM

Oscilloscope

Job description

• Base Pay $38.50 - $45.50 / Hour
• Job Category Field Service, Automation, Machine Repair
• Industry Aerospace , Manufacturing, Technical Goods & Service
• Employee Type Non-Exempt
• Required Degree 2 Year Degree
• Travel 80%
• Manage Others No

Contact information

• Name Human Resources

Description

Are you a hands-on expert when it comes to complex machinery? Is troubleshooting mechanical challenges your specialty?

What We Offer:

• Employee Appreciation
• Employee Recognition through Service Award Point System with Amazon.
• Training Development

T he Field Service Engineer will p rovide customer service and technical support by installing equipment, investigating, resolving customer reports of technical problems, and eliminating future operational or service difficulties by performing the following duties:

• Commissions, calibrates, and services new or modified equipment at customer's facility to ensure full functionality according to specifications.
• Reviews performance reports and documentation from customers and field representatives and inspects malfunctioning or damaged product to determine nature and scope of problem.
• Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
• Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
• Provides on-site technical assistance to help troubleshoot and repair equipment.
• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.

Requirements

• Associate's degree in mechanical discipline from a two‑year college or technical school. Bachelor's Degree in engineering preferred.
• 3+ years of related experience and/or training; or equivalent combination of education and experience.
• Must have mechanical and electrical skills having experience in a production/assembly line type of environment.
• Proficient in DVM, O-Scope, and instruments used in troubleshooting of electro schematics diagrams.
• Must have PLC/Automation skills.
• Must be able to read and interpret documents such as technical drawings,operating/maintenance instructions, and procedure manuals.
• Must be able to write routine reports and correspondence.

Must possess strong communication, math, and computer skills. SAP experience preferred.

• Travel up to 80% of the time, sometimes internationally.

Summary

Field Service Engineer will qualify for the following Benefits:

Schenck USA Corp. offers a competitive salary along withgenerous benefits packageincludingmedical, dental, vision, FSA, HSA, disability, life insurance, voluntary benefits, pet insurance, group legal, ID theft, EAP, 401(k) with company match, tuition assistance, holidays and paid time off,employee service/recognition awards and seasonal/social events.

Benefits eligibility is after 30 days!

About Us

Schenck USA Corp.is a German‑owned company comprised of several brands and business units: Schenck, Test Devices, and Benz Tooling. Our US headquarters is located in Deer Park, NY with branches in Southfield, MI, Hudson, MA, and Conover, NC. We specialize in industrial balancing, spin testing, vibration analysis and condition monitoring, and machine tools. Schenck USA Corp. is a proud market leader in all of our businesses.

We are seeking talented and motivated individuals to join our distinguished team. Whether you are a recent graduate or experienced professional, we have the challenge you are seeking!

Check out our website for more information:

Equal Opportunity Employer: Race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, immigration status, marital status, genetic information, disability, protected veteran status or any other legally protected status.

Additional Information