Field Service Engineer

ZipRecruiter; Chicago (IL); Remote; USD 55,000 - 75,000; Full time

Job summary

An innovative firm seeks a dedicated Field Service Engineer to join their dynamic team. This remote role allows you to manage your schedule while providing exceptional service across the Midwest. You'll work with cutting-edge machinery, applying your expertise in Gas Chromatography and analytical instrumentation to solve challenges and enhance customer satisfaction. With a focus on teamwork and professional growth, this position offers a competitive salary and comprehensive benefits, including medical, dental, and 401(k). If you're passionate about making a difference in the machinery sector, this is your chance to elevate your career and contribute to a brighter future.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Paid Time Off

Competitive Salary

Qualifications

• 1-3 years of experience in a service engineer role with analytical instrumentation.
• Proficiency in Gas Chromatography and Analytical Chemistry principles.

Responsibilities

• Install and support advanced chemical analysis equipment across the Midwest.
• Diagnose issues, perform maintenance, and provide exceptional customer support.

Skills

Gas Chromatography

Mass Spectrometry

Liquid Chromatography

Analytical Chemistry principles

Mechanical aptitude

Customer support

Positive attitude

Integrity

Proactive mindset

Job description

Job Description

Join GERSTEL as a Field Service Engineer in the Midwest and experience the excitement of working with cutting-edge machinery in a fully remote capacity. Enjoy the freedom to manage your schedule while providing top-notch service across Illinois, Wisconsin, and Minnesota. This role offers a competitive salary range of $55,000 to $75,000 per year, aligning with your skills and expertise. You'll have the opportunity to apply innovative solutions and build lasting relationships with clients in an evolving industry. Embrace the autonomy of remote work while being a pivotal part of a dynamic team driving operational excellence.

You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. This position is not just a job; it's a chance to elevate your career and make a tangible impact in the machinery sector.

What would you do as a Field Service Engineer - Midwest?

At GERSTEL, Inc., we're dedicated to enhancing life and safety through innovative automation in chemical analysis. We are seeking a Field Service Engineer to join our US Service Department, focusing on installing and supporting our advanced chemical analysis equipment across the Midwest and Canada. This is a remote position, allowing you to work from a home office when not traveling to customer sites in Illinois, Wisconsin, and Minnesota. You'll receive comprehensive training to ensure your success and will play a vital role in diagnosing issues, performing maintenance, and providing exceptional customer support. GERSTEL prides itself on fostering a people-focused culture that values teamwork and empowers professionals to make a significant difference.

If you are someone who thrives on challenges and is eager to contribute to a brighter future, we invite you to become part of our dedicated team.

Are you the Field Service Engineer - Midwest we're looking for?

To thrive as a Field Service Engineer at GERSTEL, Inc., candidates should possess a robust skill set and relevant experience. Proficiency in Gas Chromatography is essential, along with familiarity with Mass Spectrometry and Liquid Chromatography. A background of 1-3 years in a service engineer role, particularly involving analytical instrumentation, will be advantageous.

MUST RESIDE IN: Illinois (IL), Wisconsin (WI), or Minnesota (MN).

Candidates must demonstrate a genuine passion for helping customers, delivering exceptional support, and maintaining a positive attitude. Integrity and a people-focused approach are key traits we value. Additionally, strong mechanical aptitude and a proactive mindset will enhance your ability to diagnose and resolve issues effectively.

This role requires you to be adaptable, as extensive travel (up to 75%) and overnight stays are integral to the position, underscoring the importance of resourcefulness in diverse situations. A solid foundation in Analytical Chemistry principles will further support your success in this dynamic environment.

Knowledge and skills required for the position are:

• Required - Residence inside the continental United States.
• Required - US Citizenship.
• Required - Gas Chromatography experience.
• Required - Ability and willingness to travel extensively (up to 75%) and stay overnight.
• Preferably 1-3 years of hands-on experience as a Service Engineer, especially involving analytical instrumentation.
• Mass Spectrometry experience.
• Liquid Chromatography experience.
• Passion for helping customers and delivering exceptional customer support.
• Proficiency in Analytical Chemistry principles.
• Positive attitude.
• Integrity.
• People-focused approach.
• Mechanical aptitude and proactive mindset.

Your next step

Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!