Field Service Engineer

Atlas Copco Airpower N.V.; Birmingham (AL); On-site; USD 48,192 - 64,257; Full time

Benefits offered by this job

Company vehicle

Tools provided

PPE provided

Professional training and development

Pension scheme

Private medical insurance

Job summary

Atlas Copco UK in Birmingham seeks a Field Service Engineer to deliver expert repair services for air compressors, dryers, gas generators and related equipment. The role emphasizes safety, customer satisfaction, and timely service delivery in a Midlands-based setting.

You’ll diagnose faults, perform repairs, log activities digitally, and participate in on-call support and ongoing training with the UK team. A driving licence and customer-focused mindset are essential.

Qualifications

• Hands-on experience in industrial, mechanical, electrical, or engineering field roles.
• Relevant mechanical or electrical qualifications, or equivalent practical experience.
• Comfortable with standard IT applications and digital service tools.
• Valid UK driving licence with a clean record (≤3 points).

Responsibilities

• Represent Atlas Copco on-site with professionalism and a customer-first approach.
• Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment.
• Diagnose technical faults and deliver expert repairs with safety and efficiency.
• Use digital tools to log service activity, maintain up-to-date records, and report on performance.
• Participate in our on-call schedule and support urgent service needs when required.
• Attend live training and regular team sessions to keep knowledge sharp.
• Contribute to a culture of collaboration, safety, and innovation across the wider service team.

Skills

Hands-on experience

Troubleshooting

Mechanical knowledge

Electrical knowledge

Driving licence

Customer communication

IT literacy

Education

Mechanical or electrical qualifications

Tools

Service management software

Job description

Engineering Atlas Copco UK - United Kingdom Birmingham UK

Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. This role is based in the Midlands UK.

Responsibilities

Your day to day:

• Represent Atlas Copco on-site with professionalism and a customer-first approach
• Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment
• Diagnose technical faults and deliver expert repairs with safety and efficiency
• Use digital tools to log service activity, maintain up-to-date records, and report on performance
• Participate in our on-call schedule and support urgent service needs when required
• Attend live training and regular team sessions to keep your knowledge and skills sharp
• Act as a brand ambassador and identify opportunities for continuous improvement or added value
• Contribute to a culture of collaboration, safety, and innovation across the wider service team

Your Skills and Experience

Key qualifications and attributes include:

• Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.
• Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.
• Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management.
• Possession of a valid UK driving licence with a good driving record (no more than 3 points).
• Demonstrated adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment.
• Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

• A fully equipped company vehicle, uniform, tools, laptop, and mobile phone
• All required PPE provided, safety always comes first
• Industry-leading training and development through our UK training facilities and technical support teams
• Regular team “Toolbox” meetings and a dedicated Regional Service Manager to support you
• Clear career progression and opportunities to grow within the business
• A supportive, diverse team and inclusive work culture where your contributions are valued
• A strong pension scheme, private medical insurance and additional perks through our employee benefits programme.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long-term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Contact information

Hiring Manager: Norv Colley

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.