Field Service Engineer

Entegris; Arizona; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

Flexible work schedule

Paid time off

Education assistance

Job summary

Entegris is seeking a Field Service Engineer to join our Services team onsite at a customer location in Phoenix, AZ. You will be the on-site technical resource supporting Microenvironments products and handling FOUPs, FOSBs, and reticle pods to ensure performance and quality.

You will inspect, diagnose and replace components, complete detailed service reports, and coordinate with customer engineering and operations to resolve issues. Occasional travel of about 10% is required.

Qualifications

• Associate's or Bachelor's degree in Mechanical Engineering, Engineering Technology, or related field.
• Strong mechanical aptitude and troubleshooting ability.
• Excellent attention to detail and ability to identify defects.
• Strong communication skills with customer-facing capability.
• Ability to interpret technical data and make quality decisions.
• Willingness to travel approximately 10% domestically.

Responsibilities

• Provide on-site support for FOUP, FOSB, and reticle pod systems within customer fabs.
• Complete incoming inspections of reticle carriers when received at the customer.
• Respond to quality alerts, field issues, and rework activities with urgency and precision.
• Inspect, diagnose, and replace components to maintain product performance and reliability.
• Generate and deliver detailed service reports and documentation to customers.
• Communicate directly with customer engineering and operations teams regarding findings and corrective actions.
• Assist in coordinating possible returns to an Entegris site for rework or investigation.
• Collaborate with cross-functional teams and external tool vendors to investigate issues and support root cause analysis.
• Ensure strict adherence to cleanroom protocols and quality standards.

Skills

Mechanical aptitude

Troubleshooting

Attention to detail

Customer-facing communication

Technical data interpretation

Travel willingness

Education

Bachelor's degree in Mechanical Engineering

Associate's degree in Mechanical Engineering

Job description

Field Service Engineer

Job Description

The Role

Entegris is currently seeking a Field Service Engineer to join our Services team onsite at our customer location in Phoenix, AZ.

We are seeking a motivated, entry-level Field Service Engineer to support our Microenvironments product line, including FOUPs, FOSBs, and reticle handling pods, at leading semiconductor customer sites. In this role, you will serve as a key on-site technical resource, ensuring product performance and quality while working directly with customers in a fast-paced manufacturing environment. You will support service activities, respond to quality alerts, perform component replacements, and proactively identify risks that could impact customer production.

What You'll Do

• Provide on-site support for FOUP, FOSB, and reticle pod systems within customer fabs
• Complete incoming inspections of reticle carriers when received at the customer
• Respond to quality alerts, field issues, and rework activities with urgency and precision
• Inspect, diagnose, and replace components to maintain product performance and reliability
• Generate and deliver detailed service reports and documentation to customers
• Communicate directly with customer engineering and operations teams regarding findings and corrective actions
• Assist in coordinating possible returns to an Entegris site for rework or investigation
• Collaborate with cross-functional teams and external tool vendors to investigate issues and support root cause analysis
• Ensure strict adherence to cleanroom protocols and quality standards

What We Seek

• Associate's or Bachelor's degree in Mechanical Engineering, Engineering Technology, or related field
• Strong mechanical aptitude and troubleshooting ability
• Excellent attention to detail and ability to identify defects
• Strong communication skills with customer-facing capability
• Ability to interpret technical data and make quality decisions
• Willingness to travel approximately 10% domestically

Preferred Qualifications

• Experience in a manufacturing or production environment
• Cleanroom experience highly preferred
• Familiarity with semiconductor processes or precision mechanical systems

Work Environment

Work is performed at semiconductor customer sites in cleanroom environments requiring PPE and adherence to strict contamination protocols. The role involves regular interaction with customer engineering and operations teams.

Why Work at Entegris

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

What We Offer

• Generous 401(K) plan with an impressive employer match
• Excellent health, dental and vision insurance packages to fit your needs
• Flexible work schedule and 11 paid holidays a year
• Paid time off (PTO) policy that empowers you to take the time you need to recharge
• Education assistance to support your learning journey
• Values- driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

#LI-RC1