Field Service Engineer

The Recruiting Hive; Addison (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

The Recruiting Hive in Addison, IL is seeking a technically skilled Field Service Engineer to install, calibrate, and repair custom industrial equipment at customer sites. You will also work back at the facility writing SOPs, digitizing records, updating manuals, and shaping a growing service department.

This role requires 2+ years in field service or maintenance, travel 3-4 days a week (70% domestic), and the ability to read schematics and use diagnostic tools.

Qualifications

• 2+ years hands-on maintenance or field service experience on equipment.
• Knowledge of hydraulics, pneumatics, and mechanical systems.
• Ability to read schematics and use diagnostic meters.
• BS/AS or technical certifications in electronics/engineering preferred.
• Strong communication for customer-facing roles.

Responsibilities

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair equipment.
• Provide hands-on training covering operation, maintenance, and safety procedures.
• Serve as primary contact for ongoing service needs and build customer relationships.
• Relay field observations to internal teams to improve products and services.
• Assist with in-house assembly and testing during non-travel periods.

Skills

Field service experience

Electrical hydraulics pneumatics

Reading schematics

Customer-facing communication

Time management

Education

BS/AS or technical certifications in electronics/engineering

Tools

Diagnostic tools

Job description

Field Service Engineer – Industrial Equipment & Controls

Overview

We're hiring a technically Field Service Engineer to take on a pivotal role within a growing service operation based in Addison, IL. When you're at a customer site, you're the technical expert and the face of the company. When you're back at the facility, you're working on the back end, writing SOPs, converting paper records into digital systems, updating manuals, and putting real organizational structure around a service department that's ready to grow.

This is not a role where you show up, fix something, and move on. You'll leave a real mark on how this business delivers service.

Responsibilities

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair custom‑built testing and industrial equipment
• Diagnose and resolve technical issues across electrical, controls, mechanical, hydraulic, and pneumatic systems
• Provide hands‑on training to customer personnel covering proper operation, maintenance, and safety procedures
• Build and maintain strong customer relationships, serving as the primary point of contact for ongoing service needs
• Identify and communicate upsell opportunities including service agreements, calibration plans, and preventive maintenance programs
• Relay field observations and customer feedback to internal teams to support product and service improvements
• Assist with in‑house assembly and equipment testing during non‑travel periods

Requirements

• 2+ years of hands‑on maintenance, field service or industrial technical experience working on equipment; prefer manufacturing or military experience
• Working knowledge of hydraulics, pneumatics, and mechanical systems
• Ability to read schematics and work confidently with diagnostic tools and meters
• BS, AAS, or technical certifications in electronics, engineering, or a related field preferred; equivalent experience will be considered
• Polished, professional communication skills with a consultative approach in customer‑facing situations
• Comfortable identifying and discussing service opportunities directly with clients
• Organized and self‑directed, able to manage a full schedule with minimal oversight
• Willing to travel approximately 3-4 days / week, 70% domestically, with occasional international trips
• Valid driver's license and passport, or ability to obtain both

Benefits

• BCBS
• 401K match
• All travel expenses covered, including flights, hotels, meals, and mileage
• Year‑end bonus tied to company performance
• Predictable schedule with weekends consistently at home
• Small, collaborative team where your work is visible and your contributions matter