Field Service Dispatch & Operations Coordinator

Hugg & Hall; Blytheville (AR); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

401k with company match

Job summary

Hugg & Hall Equipment Company is seeking a Field Service Coordinator in Arkansas to join the Service Administration team. The role focuses on dispatching technicians, monitoring daily activities, and ensuring accurate service data entry for multiple customer sites.

Qualified candidates will have a minimum of 3 years in dispatch or service administration, strong communication skills, and a high school diploma or equivalent.

Qualifications

• Strong written and verbal communication skills.
• Accurate and efficient.
• Minimum 3 years' experience in dispatch and/or service administration in the service industry.

Responsibilities

• Assign and Dispatch Field Service Technicians to various customer locations for equipment repair and maintenance.
• Monitor Assigned Field Service Technicians daily activities, including tracking job statuses and recording response times.
• Perform Service Data Entry, ensuring all details are input into the correct systems with accuracy.

Skills

Communication

Organizational skills

Education

High School Diploma or equivalent

Job description

Hugg & Hall Equipment Company is seeking a Field Service Coordinator in Arkansas to join the Service Administration team. The role focuses on dispatching technicians, monitoring daily activities, and ensuring accurate service data entry for multiple customer sites.

Qualified candidates will have a minimum of 3 years in dispatch or service administration, strong communication skills, and a high school diploma or equivalent.