Field Service Diesel Technician

TriGreen Equipment; Oxford (AL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Field Service Diesel Technician to join their team in Oxford, AL. This full-time role involves servicing outdoor power and agricultural equipment, ensuring customer satisfaction through expert repairs and maintenance. You will coordinate with the service team to implement effective processes and maintain equipment and inventory. The ideal candidate will possess strong mechanical knowledge and outstanding customer service skills. If you are passionate about equipment repair and enjoy working in a dynamic environment, this position offers a great opportunity to grow your career while earning a competitive hourly wage plus bonuses.

Qualifications

• Proven knowledge of repair methods and techniques for outdoor power equipment.
• Excellent knowledge of mechanical, electrical, and hydraulic systems.

Responsibilities

• Represent the dealership professionally and perform required service.
• Coordinate with Service Manager to implement effective service processes.

Skills

Knowledge of repair methods for outdoor power equipment

Mechanical systems knowledge

Electrical systems knowledge

Hydraulic systems knowledge

Diagnostic skills

Customer service skills

Ability to lift 75 pounds

Education

High School Diploma or GED

Associates degree from John Deere Ag Tech program

Tools

Diagnostic vehicles and equipment

Job description

Find a Field Service Diesel Technician position at TriGreen Equipment. Join the TriGreen team servicing customers around Oxford, AL for a full time position. Share your expertise with the TriGreen Service team. You will earn an hourly wageplusthe opportunity to earn a monthly bonus!

Primary Responsibilities:

• Represent and promote the dealership in a professional and honest manner at all times, including personal conduct, behavior, and appearance
• Promotes TriGreen Equipment in a professional manner through personal appearance and dress according to the company policy.
• Performs the level of service required by the customer to repair or maintain equipment.
• Coordinates with Service Manager to establish and implement effective processes for all services offered through the in-field service program.
• Reviews and explains any maintenance, repair or other service concerns not covered in the customer requested job
• Promotes the Ready to Mow Program and/or dealership-specific, in-field service programs.
• Establishes and implements effective stocking processes with the Parts department to maintain the proper parts inventory in the trailer/truck utilized for on-site equipment service.
• Prepares all reports and forms required in conjunction with work assignments.
• Maintains current product knowledge of John Deere and other products sold and serviced by TriGreen Equipment.
• Maintains condition of in-field service vehicle, trailer, inventory, tools and equipment.
• Perform other duties as assigned.
• Follows all safety rules and regulations in performing work assignments.
• Ability to work varying shifts, weekends and holidays as needed.

Experience, Education, Skills and Knowledge:

• Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power/agricultural equipment.
• Excellent knowledge of mechanical, electrical and hydraulic systems.
• Good skills in operating vehicles and equipment used for diagnostic purposes.
• Ability to operate vehicles, tools and equipment used in machinery repair
• Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
• High School Diploma, GED or equivalent work experience.
• Associates degree from John Deere Ag Tech program preferred.
• Valid Drivers License required. Commercial Drivers License (CDL) preferred.
• Outstanding inter-personal and customer service skills.