Field Service Cushioning TSR Role

Sealed Air; Santa Fe Springs (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discounts

Flexible spending account

Health insurance

Life insurance

Paid elder care

Paid time off

Parental leave

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Sealed Air is seeking a Field Service Cushioning TSR to service packaging systems within a designated region. You will install systems, train operators, and provide technical support while building trusted advisor relationships with customers.

The role requires mechanical/sales experience, travel, and strong MS Office skills to manage quotes, service records, and CRM documentation. Excellent communication and teamwork are essential.

Qualifications

• BA/BS degree or equivalent experience.
• 1+ years of high level mechanical and/or sales expertise.
• 3+ years of MS Office (Word/Excel/PowerPoint).
• Valid driver's license required.

Responsibilities

• Installs packaging systems at customer locations and trains operators.
• Services and maintains packaging systems, troubleshoots equipment, and ensures quality.
• Demonstrates knowledge of Sealed Air Product Care Solutions and programs.

Skills

Mechanical expertise

Sales experience

Account management

Travel readiness

Driving

Education

BA/BS Degree or equivalent experience

Tools

MS Office

Job description

dental insurance, life insurance, vision insurance, flexible benefit account, parental leave, paid time off, tuition reimbursement, 401(k), retirement plan

United States, California, Santa Fe Springs

Oct 06, 2026

Job Description

Field Service Cushioning TSR Role

Santa Fe Springs

Requisition ID: 56806

The Cushioning TSR will work closely with sales teams to service products, provide technical support, and grow and promote solutions with Sealed Air customers. The Cushioning TSR will deliver technical service to and engineering support of packaging systems in a designated region. The cushioning TSR will establish and deepen relationships with new and existing customers and will be expected to consult with customers on packaging materials, equipment, and processes. The cushioning TSR is responsible for meeting or the annual sales forecast for the Protective business in their designated territory.

RESPONSIBILITIES/ DUTIES:

• Installs Packaging Systems and Delivers Training - Install packaging systems at customer locations in designated region; train operators in packaging process, system capabilities, system safety procedures; answer questions asked by customer related to equipment, health, safety, and environment
• Services and Maintains Packaging Systems - Repair and troubleshoot equipment breakdowns for customers; help identify potential issues in advance and recommend improved policies/procedures; take ownership and maintain high level of quality; follow standards; provide technical information and explanations
• Demonstrates Solution Knowledge - Understand and clearly articulate full suite of Sealed Air Product Care Solutions, products, and programs to end users
• Leverages Consultative Approach with Customers - understand customer needs/challenges, build relationships, and become trusted advisor while servicing accounts; encourage upgrades; build understanding of competitor information and trends
• Develops New Sales Opportunities - work in partnership with sales team to identify additional packaging solution opportunities in existing accounts; sell additional service agreements, spare parts, related items, new products/equipment/applications, and/or upgrades to existing customers; prepare quotations
• Manages Administrative Duties and Collaborates Internally - complete CRM documentation, inventory tracking, problem tracking, travel and expense reports, and other required documentation; liaise closely with Customer Service on issues such as customer information, product details, pricing, etc. to support smooth processing of orders; liaise with Packaging Application Center as necessary; work according to code of conduct; champion organization priorities
• Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications

• BA/BS Degree or equivalent experience.
• 1 + years of high level mechanical and/or sales expertise
• 3 + years of MS Office (Word/ Excel/ PowerPoint)
• Valid Driver's license
• Ability to travel daily (occasional overnight travel for meetings, training, and service coverage)

Additional Qualifications

• Strong listening, written, and verbal communication skills
• High level of mechanical and troubleshooting experience
• Packaging experience is a plus
• Ability to read and understand technical drawings/troubleshooting charts
• Ability to develop accounts, build strong relationships, work with customers to solve problems, and influence decision-making
• Ability to work across teams and navigate complex environment
• Goal-focused/deadline-driven/results-oriented; Self-starter and coachable
• Strong time management, Detail-oriented, and highly organized
• Experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Excellent listening, negotiation and presentation abilities

Benefits and Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid elder care
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Information at a Glance

WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.

Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.