Field Service Coordination Specialist

TAS Energy; Houston (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

TAS Energy Inc. is seeking a Service Coordinator to support the Aftermarket Department from our Houston-area facility. You will work with Field Teams and internal stakeholders to ensure policy adherence, coordinate information flow and serve as the first contact for service customers.

The role requires 3–5 years in parts distribution and 1–3 years in office administration, with an Associate’s degree preferred. Strong Excel and MS Office skills are essential for success.

Qualifications

• Excellent communication, organizational and time management skills.
• Must be self-motivated and able to handle multiple priorities.
• Ability to work independently.
• Proficient in MS Office, MS Project, and database usage.
• Strong Microsoft Excel skills including pivot tables, macros, data validation and conditional formatting.

Responsibilities

• Maintain the Excel based service tools and their interface with ERP and Autodesk Software.
• Coordinate planning and billing of all service work: warranty, project support and service jobs.
• Assist with tracking and quality assurance of all service-related information, such as time sheets, daily report submittals, and JHAs to ensure records are maintained.
• Coordinate Visa and Passport information for traveling Field Engineers, interfacing with Legal and HR as needed.
• Coordinate site safety and security compliance training and screening for Field Engineers.
• Maintain on-call list and implement notification for field personnel.
• Coordinate travel arrangements when needed.
• Taking service inquiry calls from customers or clients and acting as first point of contact for service needs.
• Assist with maintaining the schedule of planned field service needs to meet client timelines.
• Open and close Service Jobs in LN and assist with ordering and shipping of parts.

Skills

Communication

Organization

Time management

Independent work

Self-motivated

Education

Associate’s degree in business administration or accounting

Military leadership/experience substitution

Tools

MS Office

MS Project

Database usage

Excel

Job description

TAS Energy Inc. is seeking a Service Coordinator to support the Aftermarket Department from our Houston-area facility. You will work with Field Teams and internal stakeholders to ensure policy adherence, coordinate information flow and serve as the first contact for service customers.

The role requires 3–5 years in parts distribution and 1–3 years in office administration, with an Associate’s degree preferred. Strong Excel and MS Office skills are essential for success.