Field Service Controls Engineer

Ctgclean; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Field Service Controls Engineer to join their dynamic team. This role involves supervising the installation and startup of advanced machinery at customer sites, ensuring optimal performance and troubleshooting any issues that arise. You will work closely with engineering teams and provide essential training to customers and staff, all while traveling to various locations across North America. If you are passionate about engineering and enjoy hands-on problem solving in a fast-paced environment, this opportunity could be the perfect fit for you.

Qualifications

• 2-3 years of technical experience in manufacturing automation and machine control.
• Ability to communicate effectively with employees and customers.

Responsibilities

• Supervise installation and startup of machines at customer locations.
• Perform field troubleshooting on warranty and repair orders.
• Prepare service reports on jobs in the field.

Skills

Electrical Engineering

Technical Experience in Manufacturing Automation

Troubleshooting Experience

Communication Skills

Mathematical Skills

Problem Solving

Education

College Degree in Electrical Engineering

Tools

PLC Programming

Various Software Systems

Job description

Join to apply for the Field Service Controls Engineer role at Cleaning Technologies Group

Job Title: Field Service Controls Engineer

Department: Technical Service

Reports To: Technical Service Manager

Exemption Classification: Hourly

MINIMUM REQUIREMENTS To PERFORM DUTIES:

Essential Duties and Responsibilities:

• Supervise installation and startup of machines at the customers’ plant and maintain all working components as determined by customers’ needs.
• Travel to customers’ location(s) to supervise installation of our machines at the customer’s plant and perform startup of new machine.
• Perform field trouble shooting on both warranty and repair orders.
• Review jobs in the shop as production is in progress for possible field service problems.
• Assist engineering dept with machine runoffs and pre-ship program checks.
• Perform electrical fault/functions on customer’s machinery, including PLC.
• Work in various software systems.
• Assist with machine debug and run off on our floor.
• Training of other employees and/or customers on machines.
• Prepare service reports on jobs in the fields.
• Assist Field Service Supervisor when required.
• Other functions as directed.

Supervisory Responsibilities:

May assist in training of temporary/new employees.

Qualifications/Skills:

Education and/or Experience: College degree in electrical engineering and 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge and program trouble shooting experience. Position requires multiple projects be handled at one time.

Language Skills: Communicate verbally and/or in writing with other employees, other departments, supervision and customer relating to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors etc.

Mathematical Skills: College level mathematics.

Reasoning Ability: Be able to identify work process problems and possible solutions.

Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations.

Physical Demands: Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs with assistance of a lifting device.

Work Environment: Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job.

Travel: Occasional travel throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required. Travel is estimated at 50-60%.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Machinery Manufacturing