Field Service Controls Engineer

ZipRecruiter; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in manufacturing automation is hiring a Field Service Controls Engineer in Cincinnati, OH. The role involves supervising machine installations, troubleshooting, and providing technical support to customers. Candidates should have a degree in electrical engineering and relevant experience, with a strong emphasis on communication and project management skills.

Qualifications

• 2-3 years of technical experience in manufacturing automation or machine control.
• Ability to manage multiple projects simultaneously.
• Strong verbal and written communication skills.

Responsibilities

• Supervise installation and startup of machines at customer locations.
• Perform field troubleshooting on warranty and repair orders.
• Prepare service reports for field jobs.

Skills

Troubleshooting

Communication

Project Management

Mathematics

Education

Two-year college degree or trade school certificate in electrical engineering

Job description

Job Description

MBS is hiring a Field Service Controls Engineer in Cincinnati, OH.

This position is a full-time, direct hire opportunity.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Supervise installation and startup of machines at the customers’ plant and maintain all working components as determined by customers’ needs.
• Travel to customers’ location(s) to supervise installation of our machines and perform startup of new machines.
• Perform field troubleshooting on warranty and repair orders.
• Review jobs in the shop as production progresses for potential field service issues.
• Perform electrical fault diagnosis/functions on customer machinery, including PLC diagnostics.
• Support customers and technicians with electrical & program troubleshooting via phone and remote connections.
• Assist engineering with machine runoffs and pre-shipment program checks.
• Work with various software systems.
• Train employees and/or customers on machines.
• Prepare service reports for field jobs.
• Perform other functions as directed.
• Assist Field Service Supervisor when required.

REQUIREMENTS:

• Two-year college degree or trade school certificate in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, or machine control.
• Product component knowledge and troubleshooting experience at the program level.
• Ability to manage multiple projects simultaneously.
• Strong verbal and written communication skills with employees, departments, supervision, and customers.
• Ability to present information to groups of employees, customers, and vendors.
• College-level mathematics skills.
• Ability to identify work process problems and propose solutions.
• Physical ability to lift up to 50 lbs unassisted, over 50 lbs with assistance.
• Ability to kneel, squat, stoop, recline, climb, crawl, and bend as needed.
• Subject to temperature variations based on season.
• Exposure to loud noise levels, fumes, or smells as per job requirements.
• Occasional travel within North America for startup, commissioning, and warranty work; some international travel expected, with an estimated 65-75% travel time.