Field Service Control System Engineer

Hitachi, Ltd.; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Hitachi Energy in the United States seeks a Field Service Engineer to support installation, commissioning, and service of advanced power grid control platforms. You will work with HMI, MicroSCADA, and PLC-based systems, performing fault tracing, verifications, and on-site technical support across projects.

The role involves time-critical field assignments, collaboration with project teams, and providing training to customers and internal staff.

Qualifications

• Candidate must already have work authorization to work for Hitachi Energy in the United States.
• Experience with field service and installation of control systems is preferred.
• Knowledge of substation products, equipment, and engineering practices is desirable.

Responsibilities

• Support installation, commissioning, and service of power grid control platforms (HMI, MicroSCADA, PLC).
• Perform fault tracing, corrections, implementation, and verification of control system components.
• Provide primary field and phone support for service teams and customers on control system matters.
• Assist with control system design, implementation, and testing across projects.
• Collaborate with engineering teams, project managers, suppliers, and customers to meet service requirements.
• Deliver control system training to internal teams and customers.

Skills

Computer-based control systems

Power systems knowledge

Electrical standards knowledge

Education

Bachelor’s degree in engineering (Electrical/Power/Automation) or equivalent

Job description

Job Description

The Opportunity

In this role, you will support the installation, commissioning, and service of advanced power grid technologies within Hitachi Energy’s Grid Integration Service organization. Working closely with service, commissioning, and engineering teams, you will focus on control systems that support FACTS, HVDC, substation, and power quality applications. Your work will span the full plant lifecycle, from commissioning through warranty and ongoing service, requiring hands‑on involvement in fault tracing, system corrections, verification, and on‑site technical support. You will operate in dynamic field environments, often under time‑critical conditions, while collaborating with project managers, suppliers, and customers to meet specific service and control functionality needs. This position offers exposure to complex control platforms including HMI, MicroSCADA, PLC logic, and system software, and provides opportunities to contribute to continuous improvement initiatives that enhance service delivery. Your efforts will directly support grid reliability, system availability, and safe operation across critical power infrastructure.

How You’ll Make an Impact

• Support commissioning, service, and maintenance of power system control platforms including HMI, MicroSCADA, and PLC‑based solutions


• Perform fault tracing, correction, implementation, and verification of control system components


• Serve as primary field and phone support for service teams and customers on control system matters


• Assist with control system design, implementation, and testing activities across projects


• Collaborate with engineering teams, project managers, suppliers, and customers to meet service requirements


• Deliver control system training to internal teams and customers


• Participate in process improvement initiatives focused on service and control system effectiveness


• Support tendering activities with control system insights


• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States


• Bachelor’s degree in engineering with specialization in Electrical Engineering, Power Systems, Automatic Control Theory, Software Engineering, or a comparable field, or a combination of education and experience in controls or process automation


• Experience working with computer‑based control systems


• Knowledge of substation products, equipment, and engineering practices


• Knowledge of electrical standards and regulations (ANSI, CSA, IEC, and others)


• Ability to work autonomously in time‑critical and high‑pressure service environments


• Availability to travel up to 60%, including extended travel within North America and internationally

More About Us

Working at Hitachi Energy provides exposure to complex grid integration projects, collaboration with experienced professionals, and opportunities to grow your technical and field service capabilities across the power industry.

• Opportunities to work on innovative technologies that shape the future of energy


• A collaborative environment with experienced professionals across the power industry


• Access to learning platforms and career development programs


• Competitive health and retirement benefits


• Paid leave and flexible work arrangements

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachis Global Data Privacy Notice.