Field Service Control System Engineer

Hitachi Automotive Systems Americas, Inc.; Raleigh (NC); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive health benefits

Paid leave and flexible work options

Retirement benefits

Job summary

Hitachi Energy USA Inc. seeks a field-service oriented engineer to install, commission, and service advanced power grid technologies in North America.

You will work with HMI, MicroSCADA, and PLC-based control systems to ensure reliable operation and quick fault resolution. You will engage across projects, collaborating with service teams, customers, and suppliers to meet performance targets, while traveling up to 60% to support installations and commissioning in diverse environments.

Qualifications

• Requires a Bachelor’s degree in engineering with specialization in Electrical Engineering, Power Systems, Automatic Control Theory, Software Engineering, or similar.
• Experience with computer-based control systems in power infrastructure.
• Knowledge of substation products, equipment, and engineering practices.
• Familiarity with electrical standards/regulations (ANSI, CSA, IEC, etc.).
• Ability to work autonomously in time-critical service environments.
• Travel up to 60% domestically and internationally.

Responsibilities

• Support commissioning, service, and maintenance of power system control platforms including HMI, MicroSCADA, and PLC-based solutions.
• Perform fault tracing, correction, implementation, and verification of control system components.
• Serve as primary field and phone support for service teams and customers on control system matters.
• Assist with control system design, implementation, and testing activities across projects.
• Collaborate with engineering teams, project managers, suppliers, and customers to meet service requirements.
• Deliver control system training to internal teams and customers.
• Participate in process improvement initiatives focused on service and control system effectiveness.
• Support tendering activities with control system insights.
• Ensure compliance with applicable regulations, procedures, and guidelines.

Skills

Computer-based control systems

Electrical standards & regulations

Substation equipment knowledge

Autonomy under time‑critical pressure

Travel readiness (60%+)

Education

Bachelor’s degree in Electrical/Power/Controls or related field

Tools

HMI/MicroSCADA

PLC-based control systems

Job description

Location: Raleigh, North Carolina, United States Job ID: R0125663 Date Posted: 2026-04-21 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: Yes

Job Description

The Opportunity In this role, you will support the installation, commissioning, and service of advanced power grid technologies within Hitachi Energy’s Grid Integration Service organization. Working closely with service, commissioning, and engineering teams, you will focus on control systems that support FACTS, HVDC, substation, and power quality applications. Your work will span the full plant lifecycle, from commissioning through warranty and ongoing service, requiring hands‑on involvement in fault tracing, system corrections, verification, and on‑site technical support. You will operate in dynamic field environments, often under time‑critical conditions, while collaborating with project managers, suppliers, and customers to meet specific service and control functionality needs. This position offers exposure to complex control platforms including HMI, MicroSCADA, PLC logic, and system software, and provides opportunities to contribute to continuous improvement initiatives that enhance service delivery. Your efforts will directly support grid reliability, system availability, and safe operation across critical power infrastructure.

How You’ll Make an Impact

• Support commissioning, service, and maintenance of power system control platforms including HMI, MicroSCADA, and PLC‑based solutions
• Perform fault tracing, correction, implementation, and verification of control system components
• Serve as primary field and phone support for service teams and customers on control system matters
• Assist with control system design, implementation, and testing activities across projects
• Collaborate with engineering teams, project managers, suppliers, and customers to meet service requirements
• Deliver control system training to internal teams and customers
• Participate in process improvement initiatives focused on service and control system effectiveness
• Support tendering activities with control system insights
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
• Bachelor’s degree in engineering with specialization in Electrical Engineering, Power Systems, Automatic Control Theory, Software Engineering, or a comparable field, or a combination of education and experience in controls or process automation
• Experience working with computer‑based control systems
• Knowledge of substation products, equipment, and engineering practices
• Knowledge of electrical standards and regulations (ANSI, CSA, IEC, and others)
• Ability to work autonomously in time‑critical and high‑pressure service environments
• Availability to travel up to 60%, including extended travel within North America and internationally

More About Us

Working at Hitachi Energy provides exposure to complex grid integration projects, collaboration with experienced professionals, and opportunities to grow your technical and field service capabilities across the power industry. Opportunities to work on innovative technologies that shape the future of energy A collaborative environment with experienced professionals across the power industry Access to learning platforms and career development programs Competitive health and retirement benefits Paid leave and flexible work arrangements Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.

• Competitive health and retirement benefits
• Paid leave and flexible work arrangements

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.