Field Service Consultant

Tata Consultancy Services; Miami (FL); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Discretionary incentive

Medical coverage

Parental leave

401K plan

Training reimbursement

Paid time off

Job summary

Tata Consultancy Services seeks an experienced Oracle Field Service consultant to join our team in the United States, focusing on OFS implementation and mobile workforce management. You will work across EPC and utility project environments, delivering end-to-end field service solutions.

Ideal candidates bring 7–15+ years in Oracle applications consulting, OFS expertise, and strong integration experience with Oracle Fusion ERP, supporting large field-service programs with scheduling and dispatch

Qualifications

• Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field.
• 5+ years of Oracle Field Service consulting experience.
• Experience implementing Oracle Field Service Cloud solutions.
• Strong understanding of mobile workforce management.
• Experience in field operations and dispatch processes.
• Knowledge of service lifecycle management.

Skills

Field Service Operations

Workforce Scheduling

Dispatch Optimization

Asset Maintenance

Crew Management

Work Order Lifecycle

Service Level Agreements

Resource Planning

Inventory & Materials Tracking

Client Engagement

Stakeholder Management

Problem Solving

Leadership

Communication

Training & Knowledge Transfer

Process Improvement

Education

Bachelor's degree

Tools

Oracle Field Service Cloud (OFS)

Routing & Scheduling

Capacity Management

Mobility Configuration

Resource Management

Work Order Management

Dispatch Console

Oracle Fusion SCM

Oracle Maintenance Cloud

Oracle PPM

Oracle Integration Cloud (OIC)

REST APIs

SOAP Services

Data Migration

Workflow Configuration

Mobile Application Configuration

Reporting & Analytics

Job description

Job Description

Qualifications

• Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field.
• 5+ years of Oracle Field Service consulting experience.
• Experience implementing Oracle Field Service Cloud solutions.
• Strong understanding of mobile workforce management.
• Experience in field operations and dispatch processes.
• Knowledge of service lifecycle management.

Preferred Qualifications

• Experience within: EPC, Infrastructure Construction, Utilities, Energy, Telecommunications, Power Delivery Organizations.
• Oracle Field Service Cloud Certification.
• Experience with Oracle Fusion ERP ecosystem.
• Exposure to large-scale enterprise transformation programs.

Oracle Skills

• Mandatory: Oracle Field Service Cloud (OFS), Routing & Scheduling, Capacity Management, Mobility Configuration, Resource Management, Work Order Management, Dispatch Console.
• Preferred: Oracle Fusion SCM, Oracle Maintenance Cloud, Oracle PPM, Oracle Integration Cloud (OIC), Oracle ERP Cloud, Oracle Field Service Cloud, Oracle Integration Cloud (OIC), REST APIs, SOAP Services, Data Migration, Workflow Configuration, Mobile Application Configuration, Reporting & Analytics.

Functional Skills

• Field Service Operations, Workforce Scheduling, Dispatch Optimization, Asset Maintenance, Crew Management, Work Order Lifecycle, Service Level Agreements (SLA), Resource Planning, Inventory & Materials Tracking.

Soft Skills

• Client Engagement, Stakeholder Management, Problem Solving, Leadership, Communication, Training & Knowledge Transfer, Process Improvement.

Experience in Sectors

• Power Transmission & Distribution, Renewable Energy Construction, Pipeline Infrastructure, Telecommunications Network Deployment, Data Center Construction, Utility Services, Civil Infrastructure Projects, Water & Wastewater Operations.

Ideal Candidate Profile

• 7–15+ years overall experience (7+ years in Oracle applications consulting, 3+ years Oracle Field Service Cloud experience, at least 1–2 end‑to‑end OFS implementations, strong integration experience with Oracle Fusion ERP, experience supporting large field‑service or EPC organizations, proven expertise in workforce optimization, scheduling, dispatching, and mobile field operations).

Salary Range

$140,000–$150,000 a year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Additional Qualifications

Bachelor of Computer Science