Field Security Supervisor — Lead Site Ops & Training

Securitas; Reno (NV); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, 6

401K options

Vacation days

Sick days

Floating holidays

Family leave

Paid weekly

Employee assistance program

Discount programs

Job summary

Securitas, Inc. is seeking a Field Site Supervisor to oversee security operations at multiple client locations in Reno, NV. The role requires coaching staff, site inspections, and acting as the primary field representative on shifts.

Responsibilities include incident response, reporting, training, and maintaining service quality with a flexible schedule that may include weekends and holidays. A strong background in security operations and customer service is required.

Qualifications

• Minimum 18 years of age or older.
• High school diploma or GED.
• Associate’s Degree plus 1 year security ops exp or equivalent.
• May substitute 1 calendar year of experience for 1 academic year of education.
• Proficient computer/tech skills.
• Excellent customer service and leadership abilities.
• Must work independently and stay calm under pressure.

Responsibilities

• Supervise security officers at multiple client locations.
• Conduct regular site inspections for policy/compliance/aesthetics.
• Ensure officers deliver professional customer service and security.
• Respond to emergencies, incidents, and alarm activations.
• Investigate incidents and prepare accurate reports.
• Coach, train, and evaluate security personnel.
• Assist with onboarding and field training of new officers.
• Communicate staffing, scheduling, and equipment needs to Ops Mgmt.
• Assist with shift coverage and scheduling adjustments.
• Build strong client relationships and address service concerns promptly.
• Review reports and ensure documentation accuracy.
• Maintain compliance with policies and licensing requirements.
• Handle equipment, uniforms, and vehicle accountability.

Skills

Excellent customer service

Team leadership

Effective communication

Independent worker

Attention to detail

Education

Associate’s Degree

1 year security operations experience

High School Diploma or GED

Job description

Securitas, Inc. is seeking a Field Site Supervisor to oversee security operations at multiple client locations in Reno, NV. The role requires coaching staff, site inspections, and acting as the primary field representative on shifts.

Responsibilities include incident response, reporting, training, and maintaining service quality with a flexible schedule that may include weekends and holidays. A strong background in security operations and customer service is required.