Field Sales Representative (Grand Rapids, MI)

Stronghouse Ops; Grand Rapids (MI); On-site; USD 150,000 - 300,000; Full time

Job summary

Stronghouse Ops is seeking a Field Sales Representative in Grand Rapids, MI to guide homeowners through exterior remodeling options. The role offers pre-scheduled leads, a generous commission plan, and uncapped earnings potential, with full healthcare, 401K match, and other benefits.

The ideal candidate has proven sales or customer-facing experience, a valid driver's license, and is comfortable working evenings/weekends.

Qualifications

• Proven track record in sales or customer-facing roles.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours including evenings and weekends.
• Experience in home improvement or exterior remodeling a plus.
• Familiar with CRM software or sales tracking tools.
• Goal oriented with a competitive drive.

Responsibilities

• Conduct in-home consultations with homeowners and recommend exterior remodeling solutions.
• Present company products and services with clarity and confidence.
• Close deals and meet monthly/quarterly sales targets.
• Maintain accurate records of interactions and proposals in CRM.
• Deliver excellent customer service from initial contact through project handoff.
• Follow up with prospects to ensure satisfaction and generate referrals.
• Attend team meetings and sales strategy sessions.
• Represent the brand with professionalism and integrity.

Skills

Sales experience

Customer service

Communication

CRM software

Driver's license

Independent work

Tools

CRM software

Sales tools

Job description

Field Sales Representative (Grand Rapids, MI)

AboutStronghouse:

Strong on the inside & out. We knownothing ismore valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers’ attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make surethatnever changes.

Job Overview:

Compensation and Benefits – Compensation range $150K-$300K total earnings (uncapped). Competitive commission opportunities and full suite of benefits (healthcare, dental, vision, 401K match, etc)

The Field Sales Representative plays a key role in guiding homeowners through the remodeling journey by offering expert recommendations on roofing, siding, window and decking upgrades. This is a high-impact, performance-based role ideal for individuals who are personable, motivated, and passionate about home improvement and sales. The position includes pre-scheduled, qualified leads and unlimited earning potential through a generous commission structure.

Reasons to Join the Organization:

• We are ranked within the top 10 roofing companies and top 15 remodeling companies
• We hold the #8 spot on Roofing Contractor’s Top 100 Roofing Contractors list and are ranked #14 on the Qualified Remodeler Top 500 list
• We offer solid lead flow and diversified lead sources (paid, retail referrals, event marketing, canvassing, organic web leads, call center, etc)
• We offer a lifetime warranty on our work and are licensed in 43 states
• We conduct insurance claims work and are a prominent roofing and exteriors provider in this segment
• We provide extensive training and development programs and shared best practices

Key Responsibilities:

• Conduct in-home consultations with homeowners to understand their goals and recommend appropriate exterior remodeling solutions
• Present company products and services through clear, confident, and compelling sales presentations
• Close deals and achieve monthly/quarterly sales targets
• Maintain accurate records of customer interactions, proposals, and sales activity in the CRM
• Deliver exceptional customer service from initial consultation through project handoff
• Follow up with prospects and clients to ensure satisfaction and identify potential referral opportunities
• Attend team meetings, training, and sales strategy sessions
• Represent the brand with professionalism and integrity

Qualifications:

• Proven track record in sales or customer-facing roles
• Valid driver’s license and reliable transportation
• Ability to work flexible hours, including evenings and weekends, based on homeowner availability
• Comfortable working in a commission-based environment
• Experience in home improvement, construction, or exterior remodeling
• Familiarity with CRM software or sales tracking tools
• Goal oriented with a competitive drive
• Excellent communication and relationship building skills
• Self-motivated and able to work independently
• Trustworthy, professional, and solution focused