Field Sales Rep — Garage Doors & Growth

The McAlear Group; Irving (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401k

Health and life insurance

Employee Assistance Program

Disability coverage

PTO

Job summary

A growing customer service company in Irving, Texas, is seeking a Customer Service Representative to manage customer relationships and drive sales growth. The successful candidate should possess a strong sales background and exceptional customer service skills, with at least 3-5 years of relevant experience. Responsibilities include responding to inquiries, maintaining customer relationships, and actively promoting company products. This full-time position offers competitive pay and various company benefits, with a focus on exceptional customer experience.

Qualifications

• 3-5 years of experience in a sales or customer service role, ideally within the overhead door or construction-related industry.

Responsibilities

• Respond to customer inquiries via phone, email, chat or in person.
• Develop and maintain relationships with customers.
• Drive revenue growth through new business acquisition.
• Provide real-time support by managing quotes and phone inquiries.
• Participate in customer journey management.

Skills

Strong computer proficiency in MS Office

Strong written and verbal communication skills

Troubleshooting and problem-solving abilities

Strong time management and organizational skills

Sales process understanding

Ability to multitask

Self-motivated and goal driven

Team-oriented with a strong work ethic

Education

High School Diploma or equivalent

Bachelor’s degree in Business or related field

Tools

Salesforce

CRM systems

Job description

A growing customer service company in Irving, Texas, is seeking a Customer Service Representative to manage customer relationships and drive sales growth. The successful candidate should possess a strong sales background and exceptional customer service skills, with at least 3-5 years of relevant experience. Responsibilities include responding to inquiries, maintaining customer relationships, and actively promoting company products. This full-time position offers competitive pay and various company benefits, with a focus on exceptional customer experience.