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Ventajas ofrecidas por este puesto de trabajo
401k
Health and life insurance
Employee Assistance Program
Disability coverage
PTO
Descripción de la vacante
A growing customer service company in Irving, Texas, is seeking a Customer Service Representative to manage customer relationships and drive sales growth. The successful candidate should possess a strong sales background and exceptional customer service skills, with at least 3-5 years of relevant experience. Responsibilities include responding to inquiries, maintaining customer relationships, and actively promoting company products. This full-time position offers competitive pay and various company benefits, with a focus on exceptional customer experience.
Formación
3-5 years of experience in a sales or customer service role, ideally within the overhead door or construction-related industry.
Responsabilidades
Respond to customer inquiries via phone, email, chat or in person.
Develop and maintain relationships with customers.
Drive revenue growth through new business acquisition.
Provide real-time support by managing quotes and phone inquiries.
Participate in customer journey management.
Conocimientos
Strong computer proficiency in MS Office
Strong written and verbal communication skills
Troubleshooting and problem-solving abilities
Strong time management and organizational skills
Sales process understanding
Ability to multitask
Self-motivated and goal driven
Team-oriented with a strong work ethic
Educación
High School Diploma or equivalent
Bachelor’s degree in Business or related field
Herramientas
Salesforce
CRM systems
Descripción del empleo
A growing customer service company in Irving, Texas, is seeking a Customer Service Representative to manage customer relationships and drive sales growth. The successful candidate should possess a strong sales background and exceptional customer service skills, with at least 3-5 years of relevant experience. Responsibilities include responding to inquiries, maintaining customer relationships, and actively promoting company products. This full-time position offers competitive pay and various company benefits, with a focus on exceptional customer experience.
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