Field Sales Operations Leader — Strategy & Enablement

Comcast (CC) of Willow Grove; Denver (CO); On-site; USD 112,000 - 169,000; Full time

Benefits offered by this job

Commission pay

Bonus eligibility

Benefits

Job summary

Comcast is seeking a Field Sales Operations Manager to lead the operational strategy for regional field sales teams, overseeing channel operations and field support across Direct Sales and Communities.

You will drive processes, tooling, training, and analytics while partnering with field leadership and headquarters to ensure clear ownership and strong execution. This role requires adaptability including nights and weekends as needed.

Qualifications

• Bachelor's degree in a relevant field.
• 5-7 years of related work experience.
• Strong leadership and strategic thinking.

Responsibilities

• Provide leadership, direction, and prioritization for the Field Sales Operations team, ensuring resources are aligned to the most critical channel and business needs.
• Oversee operational support for Direct Sales and Communities, creating consistency across programs, processes, and field execution.
• Lead the development and implementation of processes, tools, job aids, and training that improve operational effectiveness and strengthen field readiness.
• Guide the execution of strategic initiatives, pilots, field programs, and special projects, ensuring clear ownership, effective coordination, and timely issue resolution.
• Establish effective reporting and analytics practices that help evaluate program performance, identify opportunities, and inform leadership decisions.
• Oversee field support and escalation management, helping remove operational barriers and ensuring recurring issues are addressed through sustainable solutions.
• Build strong partnerships across field leadership, regional teams, and headquarters functions to align priorities, communicate field needs, and improve execution.
• Represent the voice of the region by gathering feedback, identifying emerging needs, and elevating recommendations with clarity, urgency, and ownership.

Skills

Collaboration

Communication

Leadership

Education

Bachelor's Degree

Job description

Comcast is seeking a Field Sales Operations Manager to lead the operational strategy for regional field sales teams, overseeing channel operations and field support across Direct Sales and Communities.

You will drive processes, tooling, training, and analytics while partnering with field leadership and headquarters to ensure clear ownership and strong execution. This role requires adaptability including nights and weekends as needed.