Field Sales Executive

Motion Recruitment; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account (HSA)

Flexible Spending Accounts

Voluntary Life Insurance

Disability Insurance

Legal and Identity Protection Plans

529 College Saver Plan

Job summary

Motion Recruitment Partners is seeking a Field Sales Community Launch Manager to join the Neighborhoods team in NYC on a 6-month W2 contract. You will be the face of an early-stage local rewards initiative, spending your days in the community building relationships with independent business owners and helping them thrive through a program that boosts customer discovery, loyalty, and visits.

The role is field-based, with Mon–Thu in-market visits and Fridays for desk work, reporting, and planning.

Qualifications

• Bachelor's degree preferred or equivalent practical experience.
• 5–7+ years in a customer-facing or field-based role (merchant success, hospitality, retail, etc.).
• Willingness to travel locally within ~100 miles, Monday–Thursday.
• Experience leading trainings or workshops for customers.
• Strong organizational skills and reliability.

Responsibilities

• Serve as the on-the-ground representative for the Neighborhoods program in your assigned city.
• Lead field launch lifecycle from pre-launch to activation with store staff.
• Conduct in-store trainings to onboard merchants to the platform.
• Monitor merchant engagement and drive adoption of the program.
• Organize workshops and events to build a local merchant network.
• Capture merchant feedback and report insights to product/ops/go-to-market teams.
• Collaborate cross-functionally to enable city launches and scale to new markets.
• Create playbooks and training materials to support future rollouts.
• Support account managers and resolve obstacles to deliver an outstanding merchant experience.

Skills

Customer-facing

Field operations

Travel locally

Training experience

Tech-savvy

Education

Bachelor's degree

Job description

One of the country's largest fintech and commerce companies is searching for a Field Sales Community Launch Manager to join their Neighborhoods team in a field-based role across NYC. This is a ground-floor opportunity to be the face of an early-stage local rewards initiative, spending your days out in the community, building real relationships with independent business owners, and helping them thrive through a program that directly drives customer discovery, loyalty, and repeat visits.

This exciting opportunity to be embedded in your local business community begins as a 6-month W2 contract with strong potential to extend, as this role is part of a proof-of-concept initiative that is already showing traction. The role is field-based, with Monday through Thursday spent visiting merchants in person within your assigned market, and Fridays reserved for desk work, reporting, and planning. Mileage and travel-related expenses are fully reimbursable, and time spent traveling to meet sellers is billable.

Responsibilities:

• Serve as the on-the-ground representative for the Neighborhoods program in your assigned city, building trusted, authentic relationships with local business owners and their teams
• Manage the full field launch lifecycle from pre-launch readiness through activation day, including live product walkthroughs with owners, managers, and frontline staff
• Lead engaging in-store training sessions that help merchants and their employees feel confident using the platform from day one
• Proactively monitor merchant engagement and adoption, identifying at-risk accounts and helping businesses get maximum value from the program
• Organize and host workshops, community events, office hours, and other touchpoints to build an active local merchant network
• Collect and synthesize merchant feedback from the field, surfacing operational challenges and actionable insights back to Product, Operations, and Go-to-Market teams
• Collaborate cross-functionally to execute successful city launches and support future market expansion
• Build repeatable playbooks, training materials, and community engagement strategies designed to scale across new markets
• Roll up your sleeves to remove obstacles, solve problems on the spot, and deliver an outstanding merchant experience in coordination with Account Managers where applicable

Skills & Experience:

• Bachelor's degree or equivalent practical experience preferred
• 5 to 7+ years of experience in a customer-facing or field-based role such as merchant success, hospitality, retail, restaurant operations, field operations, community management, training, or account management
• Naturally personable and able to walk into a business cold, introduce yourself to owners and staff, and build genuine trust quickly
• Comfortable operating in fast-moving, entrepreneurial environments where taking initiative and figuring things out on the fly is the norm
• Experience leading trainings, facilitating workshops, or educating customers in ways that are clear, engaging, and easy to retain
• Highly organized and dependable, with a strong track record of following through on commitments
• Able to balance big-picture thinking with a roll-up-your-sleeves attitude when merchants need hands-on support
• Tech-savvy and comfortable learning and demonstrating new platforms and tools
• Familiarity with your local market and existing community connections are a strong plus
• Passionate about local businesses and motivated by the idea that independent merchants are the backbone of strong neighborhoods
• Must be available to travel locally within approximately 100 miles of your assigned market Monday through Thursday on a near-daily basis

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• Legal and Identity Protection Plans
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.