Field Sales Engineer - DACH

BitDefender; Germany (OH); On-site; USD 69,172 - 92,229; Full time

Job summary

A leading security software provider is seeking a Sales Engineer for the DACH region. This role focuses on delivering high-quality demos and support to clients, collaborating closely with sales teams, and managing technical training for partners. Candidates should have 2-3 years of experience in sales engineering and strong technical knowledge in security solutions and networking. The position requires communication skills in German and English, and a commitment to customer satisfaction, with both remote and onsite work options available.

Qualifications

• 2-3 years of experience in security pre-sales/sales engineering.
• Understanding of product specifications and technical details.
• Background in installation and troubleshooting of systems.

Responsibilities

• Deliver product demos and technical support during sales.
• Build opportunities with the sales team and close deals.
• Maintain relationships with customers and partners.

Skills

Experience in architecting security solutions

Knowledge of Cloud Computing

Strong communication skills in German and English

Team-oriented problem solver

Customer-oriented

Education

Security certifications such as CISSP, CISA

Tools

VMware

Docker

Kubernetes

Job description

Sales Engineer DACH

At Bitdefender (https://www.bitdefender.com), we are hiring a new Sales Engineer to join the DACH Region Team (Germany, Austria, and Switzerland), as part of the EMEA Sales Engineering Team.

The Sales Engineering team is our technical team working tightly with Sales representatives on winning opportunities. The team assists with Product introduction and demoing, Proof of Concepts, troubleshooting, Partner Enablement (Technical Training) and other tasks needed to show our Products and Solutions' value to Partners and Customers and drive the opportunities forward. The presentations and discussions will be done face to face and remotely. You will be playing an essential role by working together with the sales team to connect our customers and partners with the marketing team and the development and testing groups as needed.

As a Sales Engineer and a member of the BSG Customer Operations Department, you will be responsible for delivering a high-quality experience to Bitdefender prospects, partners and customers.

You will need to understand the customer needs and pain points to address them by positioning the Bitdefender Products and Solutions. You will lead the Bitdefender Partners Training sessions in the assigned countries as part of the Bitdefender Partner Technical Enablement Program.

Location

Germany - remote and onsite working (Schwerte office)

Responsibilities

• Deliver product demos, product proof of concepts and technical support during the sales process;
• Together with the sales team, build up the funnel, qualify the opportunities and contribute to closing the sales and achieve the sales quota for the territory/region;
• Be customer-centric by providing market-leading solutions and support to solve customer problems;
• Attend major industry-related trade shows;
• Work very closely with the regional business manager and sales teams;
• Attain quarterly and annual objectives assigned by management;
• Respond effectively to RFPs;
• Build and maintain relationships with Bitdefender customers;
• Build and maintain strong relationships with Bitdefender partners;
• Engage in and create internal projects that benefit customers;
• Communicate and deliver product messaging at all levels, from an SE-level deep dive to a C-level elevator pitch;
• Educate, motivate the technical channel community (the partners), following the path of certifications and periodic meetings, acting as a Focal Point and a Teacher for the Bitdefender partners Technical Enablement processes

Requirements

• Experience in architecting, designing, or managing security solutions with practical expertise in Endpoint Protection, Endpoint Detection and Response, Threat Intelligence and Security Management;
• Be passionate about Computer Networking, Cloud Computing/Virtualization Technologies;
• Strong knowledge of virtual infrastructures (VMware, Citrix, Microsoft, Nutanix);
• Good knowledge about Containers Technologies (Docker, Kubernetes);
• At least 2-3 years of experience in information security pre-sales / sales engineering;
• Ability to understand and adapt product specifications;
• Background in performing installation, configuration and troubleshooting of Windows and Linux environments;
• Linux/Unix server administration knowledge (installation, maintenance, upgrade, back-up, NFS, etc.);
• Result-oriented and good diagnostic skills;
• Strong verbal and written communication skills in German and English (other languages will be a plus), quick learner, dynamic, energetic and customer-oriented;
• Ability to work as part of a team to creatively solve problems;
• Efficient time management and team player.
• Willingness to travel within the assigned geographic territory

Security certifications such as CISSP, CISA, CCSK, VCP, VCAP-DCA, CCA, or other security industry-related qualifications are considered advantageous. SANS-GIAC Certifications (such as GCFA, GPEN, GWAPT, …) will be considered a desirable plus and will priorities your application.