Field Sales Engineer

Datacenter People LLC; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Datacenter People LLC is seeking a remote pre-sales engineering professional in North America to design cooling solutions for cabinets and containment, deliver technical presentations, and respond to product queries. You will support RFPs, translate customer needs into technical solutions, and nurture customer relationships to drive long-term growth.

The ideal candidate brings 5+ years of sales support in IT or data center manufacturing, strong communication, and proficiency with Salesforce and

Qualifications

• Must have strong customer-facing communication and presentation abilities.
• Proven project management skills with the ability to plan, organize, and coordinate tasks.
• Excellent interpersonal and collaboration skills; able to communicate at all organization levels.
• Proficiency in MS Office; Salesforce experience is required; SolidWorks is preferred.

Responsibilities

• Design cooling system solutions for cabinets and containment with a focus on containment.
• Deliver technical presentations and training to customers and partners.
• Respond to product queries and provide pre-sales technical support.
• Participate in RFP responses and proposal development; translate customer requirements into technical solutions.
• Build and maintain relationships with customers and partners to support long-term growth.

Skills

Customer-focused communication

Presentation skills

Project management

Interpersonal skills

MS Office

Tools

Salesforce

SolidWorks

Job description

Remote, North America
The Client
Datacenter People is partnering with a leading designer and manufacturer of modular power solutions and custom, best-in-class prefabricated modular data centers.

What The Job Involves

• Design solutions, primarily cooling systems encompassing cabinets and containment with a large emphasis on containment.
• Deliver technical presentations and training to customers and partners.
• Describe company brands and solutions to both technical and non-technical audiences.
• Provide pre-sales technical support and respond to product queries.
• Participate in RFP responses and proposal development.
• Assess customer requirements and translate them into technical solutions.
• Develop and maintain strong relationships with customers and partners to support long-term growth and business discovery.
• Enhance customer relationships by demonstrating a deep understanding of their business and strategic objectives Sales Support & Enablement.
• Align technical solutions with sales objectives and customer infrastructure.
• Act as a strategist and visionary for solution areas.
• Support sales teams with demonstrations, design discussions, and customer-facing meetings.
• Identify new market opportunities and trends related to cooling and company products.
• Provide feedback to product and engineering teams based on customer insights.

We Are Looking For Someone With

• 5+ years of sales support experience in the information technology or data center manufacturing industry is required.
• 2+ years of sheet metal design experience is preferred.
• Must be customer-focused with a strong sense of urgency and commitment to quality deliverables.
• Demonstrated project management skills, including planning, organizing, and coordinating tasks are required.
• Ability to effectively and professionally communicate internally and externally is required.
• Professional, mature and collaborative interpersonal skills and conflict resolution skills are required.
• Ability to effectively present across all levels of an organization is required.
• Proficiency in Microsoft Office is required.
• Proficiency in Salesforce is required.
• Proficiency in SolidWorks or similar 3D CAD design and modeling software is preferred.
• Must be able to travel up to 10% across the US and Canada.