Field Sales Credit Manager - MI Telecommuter

Citi; Lake Michigan Beach (MI); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Paid time off

Disability insurance

Holidays

Job summary

Citi is seeking a Field Sales Senior Officer to drive customer service and sales for financial products within the assigned district, coordinating with the Consumer Sales team. The role emphasizes building client relationships to identify the right products to meet needs.

The ideal candidate will have prior sales experience, be comfortable in a retail environment, and be able to travel up to 75% of the time. A Bachelor's degree or equivalent experience is required.

Qualifications

• Previous sales experience required.
• Prior experience in a retail environment preferred.
• Ability to travel 75% of the time.
• Bachelor’s degree/University degree or equivalent experience.

Responsibilities

• Promote credit awareness and credit initiatives with partner leadership and locations.
• Analyze local and territory performance trends to identify opportunities and risks.
• Develop and maintain relationships with partner retail field leadership and management.
• Deliver associate training within the assigned territory in collaboration with local retail partner field management.
• Develop and assist strategic initiatives to maximize credit sales and applications.
• Provide service support to internal and external clients, ensuring their needs are met.
• Assess risk in business decisions, ensure compliance with laws and Citi policies, and escalate control issues as needed.

Skills

Sales experience

Retail experience

Willingness to travel

Education

Bachelor’s degree/university degree or equivalent

Job description

The Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.

• Work with partner leadership and locations to, promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit sales
• Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks
• Develop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessary
• Partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory
• Develop and assist strategic initiatives to maximize credit sales and applications
• Provide internal and external clients with service support, ensuring their needs are met
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Previous sales experience required
• Prior experience in a retail environment preferred
• Ability to travel 75% of the time
• Bachelor’s degree/University degree or equivalent experience

Full time

• $Citi offers competitive employee benefits, including: medical, dental & vision coverage; life, accident, and disability insurance; Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Illinois residents – AI Notice and Right

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