Field Sales Credit Manager - MI Telecommuter

Citi; Lansing (MI); Remoto; USD 90.000 - 135.000; Tempo pieno

Descrizione del lavoro

Citi is seeking a Field Sales Sr. Officer to drive credit product sales and customer service excellence within a designated district.

You will collaborate with partner leadership to promote credit awareness, analyze performance, and nurture client relationships while maintaining rigorous risk and compliance standards. The role requires 5-8 years of sales experience (retail preferred), strong communication skills, and up to 75% travel.

Competenze

• 5-8 years of relevant experience.
• Previous sales experience required.
• Prior experience in a retail environment preferred.
• Demonstrated problem solving skills.
• Ability to travel 75% of the time.
• Clear and concise written and verbal communication.
• Proven strategic thinking and problem-solving skills.

Mansioni

• Work with partner leadership to promote credit awareness and initiatives.
• Analyze local and territory performance to identify opportunities and risks.
• Develop and maintain relationships with partner leadership and business owners.
• Attend partner meetings and represent Citi at events.
• Identify training opportunities and deliver training within territory.
• Support strategic initiatives to maximize credit sales and applications.
• Provide service to internal and external clients and ensure needs are met.
• Assess risk in business decisions and uphold Citi's reputation and controls.

Conoscenze

Sales experience

Retail experience

Problem solving

Written communication

Verbal communication

Strategic thinking

Travel

Formazione

Bachelor’s degree

Descrizione del lavoro

The Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.

Responsibilities

Work with partner leadership and locations to, promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit salesAnalyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risksDevelop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessaryAttend partner meetings and represent Citi at conferences, trade show and other industry eventsPartner with local retail partner field management to identify training opportunities and deliver associate training within assigned territoryDevelop and assist strategic initiatives to maximize credit sales and applicationsProvide internal and external clients with service support, ensuring their needs are metAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

5-8 years of relevant experiencePrevious sales experience requiredPrior experience in a retail environment preferredDemonstrated problem solving skillsAbility to travel 75% of the timeConsistently demonstrates clear and concise written and verbal communicationProven strategic thinking and problem-solving skills

Education

Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Consumer Sales

Job Family:

Field Sales

Time Type:

Full time

Primary Location:

Telecommuter Michigan United States

Primary Location Full Time Salary Range:

$90,080.00 - $135,120.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Anticipated Posting Close Date:

Nov 10, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use your search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.