Field Robotics Service & Installation Engineer

FANUC America Corporation; Rochester Hills (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

FANUC America Corporation in Michigan is seeking a Service and Installation Engineer to install, start up and debug robotics systems for paint and sealer applications. You’ll support customer acceptance and document installation activities.

The role requires an associate degree or technical training and 3+ years in robotics integration or service. You will troubleshoot, repair and train junior engineers, with frequent travel to customer sites (about 80%).

Qualifications

• Associate degree or equivalent technical education, or equivalent relevant experience.
• 3+ years of robotics integration, installation, or service repairs.
• Experience with intricate mechanical and electrical repairs and troubleshooting.
• Proven ability to analyze and solve service, engineering, and robot installation problems.
• Must be conversant in at least two of: electrical, electronic, computer science, pneumatics, hydraulics, PLC, or mechanical.
• Must have or be able to obtain a valid driver’s license.
• Must be able to drive throughout the organization’s service area for business as required.

Responsibilities

• Install, startup and debug of the system/unit being installed, mainly paint and sealer applications.
• Support the installation through buyoff and customer acceptance
• Provide timely updates back to FAC, including any incidental service issues that may arise during installation
• Provide prompt, professional, and courteous solutions to customer problems
• Troubleshoot problems and secure any needed parts as needed
• Repair, maintain, rework, or retrofit of product and equipment
• Complete timely documentation and reports (Installation and Service reports, SVMs, Punch list, FSR’s, MIR’s, Expense, and Time Reports)
• Provide technical support to various parts of FAC including Hotline, training segments, and to the training of Associate Service Engineers
• Coordinate responsibilities, activities, parts, and schedule with Service Supervisor/Project Manager to ensure customer satisfaction, proper billing, and completion of service calls or projects
• Follow Engineering guidelines and other standardized procedures to comply with the product specifications, laws and regulations
• Procure supplies, tooling and associated installation equipment
• Travel to customer sites as required (~80%)

Skills

Robotics integration

Troubleshooting

Electrical repair

Reading prints

Valid driver's license

Education

Associate’s degree or equivalent

Bachelor’s degree (preferred)

Job description

FANUC America Corporation in Michigan is seeking a Service and Installation Engineer to install, start up and debug robotics systems for paint and sealer applications. You’ll support customer acceptance and document installation activities.

The role requires an associate degree or technical training and 3+ years in robotics integration or service. You will troubleshoot, repair and train junior engineers, with frequent travel to customer sites (about 80%).