Field Robotics Engineer (ROS2/C++)

Bonsai Robotics; San Jose (CA); Hybrid; USD 150,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Lunch provided on in-office days

Comprehensive health insurance

Job summary

Bonsai Robotics in San Jose, CA is seeking a Forward Deployed Engineer to deliver hands-on robotics software solutions for real-world field operations. You will be the first line of defense for customer issues, develop SOPs, fix software bugs, and guide customer experience using state-of-the-art AI and robotics platforms.

You will work with ROS2, C++, and Python to diagnose problems, triage incidents, and document complex bugs.

Qualifications

• BS in related field is required.
• Experience with real production robots in the hands of real customers.
• Comfortable reading and modifying Python and C++.
• Familiar with Linux environment and software development best practices.
• Ability to debug problems outside own area of expertise.

Responsibilities

• Support and guide customers to resolve urgent issues.
• Communicate clearly with non-technical farm operators.
• Resolve and ship fixes using ROS2, C++, and Python.
• Document bugs and triage to the appropriate engineering team.
• Triage logs and data from incidents; evaluate feature requests.
• Design solutions for software and hardware features to support customer needs.
• Write and maintain SOPs, runbooks, and troubleshooting guides; train users.
• Learn and develop technical skills; travel to customer sites as needed.

Skills

Robotics experience

Python

C++

Linux

Debugging

Education

BS in related field

Tools

ROS2

CAN bus

Serial communication

Job description

Bonsai Robotics in San Jose, CA is seeking a Forward Deployed Engineer to deliver hands-on robotics software solutions for real-world field operations. You will be the first line of defense for customer issues, develop SOPs, fix software bugs, and guide customer experience using state-of-the-art AI and robotics platforms.

You will work with ROS2, C++, and Python to diagnose problems, triage incidents, and document complex bugs.