Field Retail Tech & Store Operations Leader

Associated Supermarket Group LLC; New York (NY); On-site; USD 67,000 - 68,000; Full time

Job summary

Associated Supermarket Group (ASG) seeks a Retail Technology & Store Operations Specialist to collaborate with store managers on price changes, downloads, and store openings. You will review best practices, train store personnel, and help ensure ASG programs are implemented smoothly.

This full-time exempt role covers NY/NJ/PA field locations and requires 2+ years in supermarket front-end, a valid driver’s license, and willingness to travel.

Qualifications

• High school diploma required, associate or bachelor’s degree preferred.
• Two or more years’ experience working in the Supermarket front-end.
• Valid Driver’s License.
• Ideal candidate with residence in New Jersey.
• Ability to travel to Stores in NJ and PA area (50+ miles) including overnight travel.
• Excellent verbal and written communication skills, basic Spanish a plus.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
• POS knowledge ( LOC, Encore, MCR, other ) a plus.

Responsibilities

• Contact owners to set up training classes with store personnel for price change best practices, iPad, OTC, Instacart, App Card, in addition to credit card processing onboarding.
• Gather store information/maintain Salesforce – store email, POS Provider, Credit Card Processor, e-Commerce, and Loyalty.
• New store openings – assist and train with back scanning/adding in items into POS prior to opening. Assist with hanging signs & shelf tags. Make sure systems are tested – Credit Cards, EBT, OTC, Meat/Deli Scales network file updates.
• Check all sales items against circular to ensure price accuracy prior to store opening.
• If the store is listed as a top offender on the unbillable report, go over how to identify shelf labels that are discontinued. Contact POS company with any download issues.
• Go over price change timeline – what day shelf labels and downloads arrive.
• Teach owners how to read all the items on a shelf label.
• How to tell if it is a new item, price change, or item change.
• Does the store hang green discontinued labels? Once the product sells through, is the store replacing the label with another product to fill the gap on the shelf?
• Is the customer downloading price batches after shelf tags are hung? Go over the importance of maintaining gross margin with proper shelf tag management.
• Report on shelf label issues (description, category, size) to ASG pricing dept.
• Send weekly Recap report to Technology Manager and VP retail Technology by Friday 4pm.

Skills

Communication

Training

Customer service

Microsoft Office

Multitasking

Travel readiness

Education

High school diploma

Associate or Bachelor's preferred

Tools

POS systems

Job description

Associated Supermarket Group (ASG) seeks a Retail Technology & Store Operations Specialist to collaborate with store managers on price changes, downloads, and store openings. You will review best practices, train store personnel, and help ensure ASG programs are implemented smoothly.

This full-time exempt role covers NY/NJ/PA field locations and requires 2+ years in supermarket front-end, a valid driver’s license, and willingness to travel.