Field Replenishment & Vending Technician

DGI Supply Inc.; Akron (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive benefits

Equal Opportunity Employer

Job summary

DGI Supply Inc. in Akron, OH seeks a Replenishment Driver (Customer Support Coordinator) to replenish inventory at multiple customer locations, perform routine repairs on vending equipment, and ensure machines are in optimal working order for customers.

You will bridge customers with sales and service to exceed weekly expectations. The role serves as a training ground for growth and requires driving, packing, basic repairs, and strong inventory discipline, while upholding safety and quality

Qualifications

• Valid Driver’s License required with good driving record.
• Ability to work individually and as part of a team.
• Mechanically inclined with basic mechanical repair experience preferred.
• High integrity and strong work ethic.
• Customer-focused, adaptable and team player.
• Strong sense of urgency and accountability.
• Able to lift up to 50 pounds.
• Experience in customer relations and time management.
• Strong verbal communication and presentation skills.
• Basic Excel, Word and Outlook.
• Experience with AutoCrib, VMI or Inventory Management preferred.

Responsibilities

• Travels to and replenishes inventory at multiple customer locations and addresses issues.
• Organize and pack van with inventory for deliveries and replenishment.
• Load and unload product properly on DGI vehicles.
• Ensure the DGI vehicle is clean and report maintenance issues.
• Performs cycle counts to maintain inventory accuracy and resolve discrepancies.
• Ensure clear communication of assigned vending accounts with internal departments.
• Provides after hours support for down equipment (less than 5% of the time).
• Perform weekly stock replenishment to all assigned accounts.
• Assist APS OPS Tech Support in repairing down systems.
• Perform preventive maintenance to all equipment weekly.
• Support customer requests for assistance during visits to facilities.
• Monitor reports to take action when needed (Expedite Reports, Cycle Counting, etc.).
• May update machine database including adding new customer employees, pictures or descriptions.
• May assist in helpdesk functions when needed.
• Perform basic sanitation duties on vending equipment and company vehicle.
• Observe safety policies and wear steel-toed shoes at all times.
• As requested by manager, may provide warehouse support.
• Adheres to the DoALL Fleet Vehicle Policy.
• Other duties as assigned.
• Reports to the APS Service & Support Supervisor/Lead/Manager.

Skills

Valid driver's license

Teamwork

Mechanically inclined

Integrity

Customer focus

Time management

Strong communication

Excel/Word/Outlook basics

AutoCrib/VMI knowledge

Inventory management

Tools

AutoCrib

VMI

Inventory management software

Job description

DGI Supply Inc. in Akron, OH seeks a Replenishment Driver (Customer Support Coordinator) to replenish inventory at multiple customer locations, perform routine repairs on vending equipment, and ensure machines are in optimal working order for customers.

You will bridge customers with sales and service to exceed weekly expectations. The role serves as a training ground for growth and requires driving, packing, basic repairs, and strong inventory discipline, while upholding safety and quality