Field Recruiter

Global Medical Response; Tacoma (WA); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in healthcare services is seeking a Customer Service Representative to provide exceptional service and support to clients. This role offers opportunities for career advancement and a comprehensive benefits package. Join a supportive team that values collaboration and flexibility with remote work options.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Career Advancement Opportunities

Flexible Remote Work Options

Qualifications

• Minimum of 2 years of experience in a customer service role.
• Strong verbal and written communication skills.

Responsibilities

• Provide exceptional customer service to clients and members.
• Collaborate with team members to ensure efficient workflow.
• Assist in training new staff members.

Skills

Communication

Problem Solving

Organizational Skills

Tools

Healthcare-related software

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive salary structure with potential bonuses
- Comprehensive benefits package including health insurance, retirement plans, and paid time off
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Flexibility of remote work options available

What to Expect (Job Responsibilities):
- Provide exceptional customer service to clients and members, addressing inquiries and resolving issues
- Collaborate with team members to ensure efficient workflow and communication
- Maintain accurate records and documentation in compliance with company policies
- Assist in training new staff members and onboarding processes
- Participate in continuous improvement initiatives to enhance service delivery

What is Required (Qualifications):
- Minimum of 2 years of experience in a customer service role, preferably within the healthcare industry
- Strong verbal and written communication skills
- Proficiency in using computer systems and software relevant to the role
- Ability to work independently and as part of a team
- Excellent problem-solving and organizational skills

How to Stand Out (Preferred Qualifications):
- Experience with healthcare-related software or systems
- Background in a clinical or medical environment
- Bilingual abilities in English and another language
- Familiarity with regulatory standards in healthcare
- Demonstrated commitment to professional development and continuous learning

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

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