Field-Ready Bioacoustic Recorder Repair Tech

Wildlife Acoustics; Maynard (MA); On-site; USD 72,000 - 83,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Medical coverage – Cigna Triad /Securu

Dental coverage - Delta Dental (80/20)

Vision coverage – VSP (80/20)

Health Reimbursement Account – Funded

Dependent Care Accounts & Flexible Sp.

LT/ST/Life & ADD available (ST paid by

Health & Wellness Allowance

PTO – 120 hours

Floating Holidays – 10 days

Sick/Wellness Time: 40 hours

401(k) Plan

Tuition Reimbursement: up to $5,000/y

Training and Development Programs

Charitable Giving Match

Partial Mileage Reimbursement

On-site Fitness Center Free Membership

Job summary

Wildlife Acoustics, Inc. is seeking a Repair & Quality Technician for Bioacoustic Recorders in Maynard, MA.

You will service and refurbish rugged outdoor recording instruments, handling both electrical and mechanical repairs to keep units weatherproof and field-ready. You will shadow the senior technician, prepare repair estimates, support Customer Service, and assist Quality with tests, inspections, and failure investigations.

Qualifications

• Solid soldering skills, including small-scale rework (through-hole and surface-mount components).
• Strong troubleshooting instincts — comfortable working from symptoms back to root cause on both electronics and mechanical assemblies.
• Hands-on mechanical aptitude: comfortable with small fasteners, gaskets, connectors, and enclosure hardware.
• Strong organizational habits — able to track multiple units, repair statuses, and parts across a queue without losing track.
• Clear written communication for repair notes, failure documentation, and cross-team questions.
• Comfortable working independently and as part of a small, cross-functional team.

Responsibilities

• Repair & Refurbishment: Diagnose and repair returned recorders, ranging from routine cleaning and gasket replacement to board-level fixes.
• Perform board-level (PCBA) repairs such as replacing damaged connectors, displays and rewiring or resoldering broken connections.
• Clean, inspect, and refurbish units that have been deployed outdoors, including disassembly and reassembly of enclosures.
• Replace worn or damaged rubber gaskets, connectors, and plastic enclosure parts to restore weatherproofing and structural integrity.
• Maintain accurate repair records — what was found, what was replaced, and time/parts used — for each unit.
• Occasional re-work of products needing bench-repairable ECO’s.
• Troubleshooting & Diagnostics: Systematically troubleshoot electrical and mechanical failures.
• Track recurring failure modes and flag patterns that may point to a design or manufacturing issue.
• Keep repair queues and unit status organized so nothing falls through the cracks as volume ramps up.
• Cross-Functional Support: Serve as a technical resource for the Customer Service team, answering troubleshooting questions on deployed units.
• Work with quality and engineering to share field failure data and provide input on part durability and design changes.
• Support the Quality team and mechanical/electrical engineering by running test programs and operating equipment for qualification (including new/alternate parts), and reliability testing.
• Provide occasional coverage/support for light assembly and rework efforts (as needed, during peak demand periods).
• Knowledge Transfer: Shadow our senior repair technician to learn established repair procedures, tooling, and product-specific quirks.
• Help document repair processes and work instructions to capture institutional knowledge.
• Gradually take on increased ownership of repair operations as your understanding increases.
• Maintain the repair documentation for accuracy via periodic (as needed) updates of the written process to capture changes, additions, or deletions such that the written process accurately reflects the actual repair process being performed for any given model/task.

Skills

Soldering

Troubleshooting

Mechanical aptitude

Organizational skills

Written communication

Independent work

Cross-functional teamwork

Job description

Wildlife Acoustics, Inc. is seeking a Repair & Quality Technician for Bioacoustic Recorders in Maynard, MA.

You will service and refurbish rugged outdoor recording instruments, handling both electrical and mechanical repairs to keep units weatherproof and field-ready. You will shadow the senior technician, prepare repair estimates, support Customer Service, and assist Quality with tests, inspections, and failure investigations.