Field Quality Engineer

CorpBalance; Savannah (GA); Presencial; USD 75.000 - 105.000; Jornada completa

Descripción de la vacante

CorpBalance is seeking a Field Quality Engineer to serve as the primary quality liaison between a major automotive client and its customers across the southeastern United States. The role requires hands-on problem solving, strong communication, and the ability to manage customer concerns from initial contact through corrective action and closure.

You will travel regularly to customer locations in Georgia, South Carolina, and Alabama, supporting quality improvements, product trials, launches, and

Formación

• Bachelor's degree in related engineering field required.
• Minimum 2 years of automotive customer quality or similar customer-facing role.
• Experience handling customer complaints, non-conformances, and corrective actions.
• Proficiency in English and Spanish.
• Willingness to travel to Savannah, GA and Mexico training.

Responsabilidades

• Serve as primary point of contact for customer quality concerns and technical discussions.
• Represent the company at customer facilities and maintain relationships.
• Coordinate and follow up on complaints, rejections, containment, inspections, and corrective actions.
• Participate in customer meetings, trials, launches, and quality initiatives.
• Collaborate with plants and cross-functional teams to resolve quality issues.
• Analyze quality data, prepare reports, and support technical negotiations.
• Travel regularly to customer locations across GA, SC, and AL.

Conocimientos

Customer facing

Problem solving

Communication

Negotiation

Ownership

Educación

Bachelor's degree in related engineering field

Herramientas

IATF 16949

8D problem solving

Root cause analysis

Descripción del empleo

CorpBalance is recruiting a Field Quality Engineer (FQE) on behalf of one of our clients, a global supplier in the automotive industry.

We are seeking a hands-on, customer-focused professional to serve as the primary quality liaison between our client and its automotive customers across the southeastern United States.

The ideal candidate has experience in automotive customer quality, strong problem-solving and communication skills, and the ability to manage customer concerns, coordinate corrective actions, and build effective relationships in a demanding manufacturing environment.

Key Responsibilities

• Serve as the primary point of contact for customer quality concerns, escalations, and technical discussions.
• Represent the company at customer manufacturing facilities, maintaining strong professional relationships.
• Coordinate and follow up on customer complaints, material rejections, containment activities, inspections, and corrective actions.
• Participate in customer meetings, product trials, launches, and quality improvement initiatives.
• Work closely with manufacturing plants and cross-functional teams to ensure timely resolution of quality issues.
• Analyze quality data, prepare reports, and support fact-based technical discussions and negotiations.
• Travel regularly to customer locations across Georgia, South Carolina, and Alabama.

Required Qualifications

• Bachelor's degree in Industrial, Mechanical, Manufacturing, Chemical Engineering, or a related field. Equivalent experience may be considered.
• Minimum 2 years of experience in automotive customer quality, field quality, resident engineering, or a similar customer-facing technical role.
• Experience handling customer complaints, non-conformances, material rejections, and corrective action follow-up.
• Knowledge of automotive quality methodologies, including IATF 16949, 8D problem-solving, and root cause analysis.
• Professional proficiency in English and Spanish is required.
• Strong interpersonal, communication, negotiation, and problem-solving skills.
• Ability to work independently, take ownership of issues, and drive solutions.
• Must reside in the Savannah, GA area or be willing to relocate.
• Valid driver's license and ability to travel regularly by vehicle to customer locations.
• Ability to travel to Mexico, for approximately three weeks of initial training.

Preferred Qualifications

• Korean language proficiency is highly desirable.
• Experience working with Korean automotive manufacturers or suppliers.
• Knowledge of automotive interiors, leather, seating, upholstery, trim, or related manufacturing processes.
• Experience coordinating sorting, containment, inspections, and customer quality improvement activities.

What We're Looking For

• A proactive, hands-on professional who is comfortable working directly with demanding automotive customers, navigating challenging situations, and driving fact-based solutions.
• The successful candidate will demonstrate strong ownership, cultural awareness, and the ability to balance customer expectations with practical, technically sound resolutions.

CorpBalance is supporting the recruitment process on behalf of our client. Additional company details will be shared with qualified candidates as the process progresses.