Field Quality Control Supervisor & Training Lead

Dycom Industries, Inc.; White City (OR); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

Parental Leave

Holidays

401(k) w/ Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Gym discounts

Pet insurance

Other employee discounts

Job summary

Dycom Industries, Inc. is seeking a Quality Control Field Supervisor to lead training and quality for assigned systems in White City, OR. This hybrid role involves coaching teams, conducting inspections, and delivering engaging training to both in-person and remote audiences.

You will mentor trainees, develop instructional materials, and assess performance while coordinating schedules with local management. A valid license and 3+ years of fiber/cable experience are required.

Qualifications

• Minimum 3 years fiber optic or cable installation experience.
• Experience supervising others is a plus.
• Must have strong customer service skills and teamwork.
• Flexible schedule and ability to work in a fast-paced environment.

Responsibilities

• Lead quality control inspections and document, correct, and coach issues.
• Provide engaging, high-quality training for in-person and virtual audiences.
• Mentor trainees to ensure consistent delivery and professional development.
• Develop training materials using PowerPoint, Word, and instructional tech.
• Assess trainee performance and identify skill gaps with targeted solutions.
• Coordinate training schedules with leadership and local management.
• Serve as a training resource and provide field support during peak demand.
• Contribute to root-cause analysis for training-related issues and prevention.

Skills

Fiber optic installation

Supervisory experience

Customer service

Team player

Education

High School Diploma or GED

Job description

Dycom Industries, Inc. is seeking a Quality Control Field Supervisor to lead training and quality for assigned systems in White City, OR. This hybrid role involves coaching teams, conducting inspections, and delivering engaging training to both in-person and remote audiences.

You will mentor trainees, develop instructional materials, and assess performance while coordinating schedules with local management. A valid license and 3+ years of fiber/cable experience are required.