Field Property Claims Specialist

State Farm; Rochester (MN); Hybrid; USD 63,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Annual raise

Educational benefits

Job summary

State Farm in Rochester, MN is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner and commercial claims. You will be the first contact to meet insureds, explain coverage, estimate damages, and guide them through the claims process with remarkable service.

This remote-field role allows work from home with a mobile office, occasional travel to other territories, and a flexible schedule.

Qualifications

• Experience inspecting property damages on residential and commercial claims.
• Ability to interpret policies and terms accurately.
• Strong communication and customer service skills.
• Physical agility for inspections (lifting, climbing, etc.).
• Valid driver’s license required.
• Willingness to travel within territory and flexible schedule.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
• Provide exceptional customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports to support the claims handling process.
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
• Negotiate and settle claims within the authorized limits.

Skills

Problem solving

Interpersonal communication

Claims handling

Tech proficiency

Valid driver’s license

Education

Bachelor’s degree

Tools

Xactimate

XactContents

Job description

State Farm in Rochester, MN is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner and commercial claims. You will be the first contact to meet insureds, explain coverage, estimate damages, and guide them through the claims process with remarkable service.

This remote-field role allows work from home with a mobile office, occasional travel to other territories, and a flexible schedule.