Field Project Engineer – Solar & Energy Storage (Travel)

sonnen; Georgia; On-site; USD 90,000 - 110,000; Full time

Job summary

sonnen seeks a VPP Jr. Field Project Engineer (TX – DFW Based) to serve as the technical field account representative and device troubleshooting expert for the sonnen family of products.

The role involves field work up to 75% travel, installation, design support, and problem resolution across Texas and the Eastern U.S. Responsibilities include partner visits, technical training, system troubleshooting, and managing project-related activities.

Qualifications

• 2+ years of technical product experience within solar, batteries, electronics, or technology industries.
• 2+ years of experience in residential / commercial construction industries, emphasis on project management and partner support.
• Strong oral and written skills and interpersonal communication skills.
• Must have direct, hands-on experience working with power electronics and/or electrical installations.
• Proven track record in team management and time bound, high-quality production projects.
• "Problem Solver" mentality. Someone who loves to understand and resolve difficult problems.
• Highly organized with the ability to clearly convey thoughts, schedules, generate reports, and update the team as required.
• Ability to understand complicated technical information and communicate such information to non-experts.
• Enthusiasm, creativity, and a desire to learn.
• Intelligent, accountable, and self-assured mentality with a strong work ethic.

Responsibilities

• Travel to visit partners throughout Texas with light duties throughout the rest of the Eastern United States.
• Support internal team with technical training, installation and design support, and system troubleshooting.
• Resolve technical cases assigned by the engineer’s direct supervisor, using all available tools to solve problems and maintain high customer satisfaction.
• Answer incoming phone calls, messages and emails from our partners, support the inside operational staff, guiding them to resolve issues, and providing general support.
• Project related management duties on assigned sites.
• Maintain key documentation as it relates to projects and ongoing activities.
• Maintain relationships with our Sales Engineering team to ensure growing product expertise and escalation support as required.
• Utilize Salesforce and other designated tools to document relevant call activity to ensure proper data capture, issue tracking, and customer-specific activities.
• Other duties as necessary to ensure high quality, proactive, customer focused service.

Skills

Solar energy

Field project management

Power electronics

Electrical installs

Customer training

Technical support

Salesforce

Team leadership

Education

Bachelor's degree in business or technical related field

Tools

Salesforce

Job description

sonnen seeks a VPP Jr. Field Project Engineer (TX – DFW Based) to serve as the technical field account representative and device troubleshooting expert for the sonnen family of products.

The role involves field work up to 75% travel, installation, design support, and problem resolution across Texas and the Eastern U.S. Responsibilities include partner visits, technical training, system troubleshooting, and managing project-related activities.