Field Product Support Inspector for Heavy Equipment

Warren Equipment Company; Abilene (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life insurance

Comprehensive benefits package

Job summary

Warren CAT is seeking a Product Support Field Inspector to perform field inspections and evaluations of customer heavy equipment, documenting findings and recommendations. You will use CAT Inspect, CTS Pro and Bucket Pro software to maximize machine life and value, and communicate results to the sales team and customers.

The role requires 5+ years in heavy equipment maintenance, strong diagnostic skills, and a valid driver's license.

Qualifications

• 5+ years of heavy equipment maintenance or related experience.
• Strong diagnostic and problem-solving abilities.
• Ability to interpret inspection results and communicate findings.
• Proficient with basic computer skills.
• Must pass Work Steps and have a clean driving record.

Responsibilities

• Perform field inspections and evaluations on customer equipment.
• Prepare inspection reports with findings and recommendations.
• Use CAT Inspect, CTS Pro and Bucket Pro software to maximize value.
• Communicate findings to the sales team, customers and service department.
• Assist in repair estimates based on inspection results.
• Travel up to 25% and potentially overnight.
• Cover for other inspectors as needed.

Skills

Technical inspection

Analytical thinking

Customer relations

Basic computer skills

Valid driver's license

Education

High school diploma or GED

Tools

CAT Inspect

CTS Pro

Bucket Pro

Job description

Warren CAT is seeking a Product Support Field Inspector to perform field inspections and evaluations of customer heavy equipment, documenting findings and recommendations. You will use CAT Inspect, CTS Pro and Bucket Pro software to maximize machine life and value, and communicate results to the sales team and customers.

The role requires 5+ years in heavy equipment maintenance, strong diagnostic skills, and a valid driver's license.