Field Equipment Inspector & Product Support Expert

Warren Equipment Company; Lubbock (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Comprehensive benefits

Job summary

Warren CAT is seeking a Product Support Field Inspector to perform field inspections and evaluations of customer-owned heavy equipment. You will prepare detailed inspection reports, advise on repairs and maintenance, and use CAT Inspect, CTS Pro, and Bucket Pro to maximize product life.

You will collaborate with the Product Support Sales Team to promote Warren CAT’s offerings and support sales goals. Travel up to 25% is required, including overnight stays.

Qualifications

• High school diploma or GED required with 5+ years of heavy equipment maintenance or related experience.
• Strong ability to recognize machine problems and failures on inspected equipment.
• Able to communicate inspection results clearly and professionally.
• Proficient in basic computer use and familiar with inspection software.

Responsibilities

• Represent Warren CAT as a technical expert during inspections.
• Conduct field inspections and evaluations on customer-owned heavy equipment.
• Complete inspection reports with accurate feedback on machine condition.
• Utilize CAT Inspect, CTS Pro and Bucket Pro to maximize equipment life.
• Communicate findings to the Sales Team, customer, and Service Department.
• Prioritize and schedule inspections to meet customer needs and goals.
• Assist with repair estimates based on inspection findings.
• Cover for other territory inspectors when needed.

Skills

Heavy equipment maintenance

Technical inspection skills

Valid driver's license

Customer relations

Education

High school diploma or GED

Tools

CAT Inspect

CTS Pro

Bucket Pro

Job description

Warren CAT is seeking a Product Support Field Inspector to perform field inspections and evaluations of customer-owned heavy equipment. You will prepare detailed inspection reports, advise on repairs and maintenance, and use CAT Inspect, CTS Pro, and Bucket Pro to maximize product life.

You will collaborate with the Product Support Sales Team to promote Warren CAT’s offerings and support sales goals. Travel up to 25% is required, including overnight stays.