Field Plumbing Technician — Service & Repair Pro

IES Residential; Nashville (TN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

401K match

PTO

Life Insurance

Medical Coverage

Dental & Vision

Job summary

IES is seeking a Plumbing Service Technician to perform service, maintenance, repair, and troubleshooting for residential and commercial customers in accordance with codes and safety standards. The role operates independently on routine service calls while supporting efficiency and customer satisfaction.

Candidates should have 2–4 years in plumbing, the ability to read work orders, and strong communication. This on-site position requires travel to job sites and may involve overtime.

Qualifications

• High school diploma or equivalent preferred.
• Plumbing trade training or apprenticeship preferred.
• Industry certifications or licenses preferred, and required where necessary to perform job duties.

Responsibilities

• Diagnose, service, repair, and maintain plumbing systems, fixtures, and related equipment.
• Perform plumbing troubleshooting, inspections, repairs, and service work in accordance with company standards and applicable codes.
• Read and interpret work orders, specifications, diagrams, and service documentation to complete assignments accurately and efficiently.
• Identify plumbing issues and implement corrective actions to restore system functionality and operational performance.
• Coordinate with field personnel, supervisors, customers, vendors, and internal departments regarding service activities, material needs, and job updates.
• Maintain accurate service records, work orders, inspection reports, and jobsite documentation.
• Ensure compliance with company policies, safety procedures, plumbing codes, and operational standards.
• Maintain tools, equipment, vehicles, and work areas in safe and organized condition.
• Support jobsite organization, material management, and operational efficiency during service activities.
• Provide professional customer interactions and communicate service recommendations and repair information clearly to customers.
• Assist with training and supporting entry-level service technicians as assigned.
• Perform additional duties as assigned.

Skills

Plumbing systems knowledge

Troubleshooting procedures

Reading technical documents

Communication skills

Safety practices

Independent work

Education

High school diploma or equivalent

Plumbing trade training or apprenticeship

Industry certifications or licenses

Tools

Hand tools

Power tools

Testing devices

Job description

IES is seeking a Plumbing Service Technician to perform service, maintenance, repair, and troubleshooting for residential and commercial customers in accordance with codes and safety standards. The role operates independently on routine service calls while supporting efficiency and customer satisfaction.

Candidates should have 2–4 years in plumbing, the ability to read work orders, and strong communication. This on-site position requires travel to job sites and may involve overtime.