Skilled Plumbing Service Tech – Repairs & Diagnostics

IES Residential Inc; Nashville (TN); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive Pay

401K plan with Company Match

Paid Time Off

Life Insurance

Medical Coverage

Job summary

IES Residential Inc. is seeking a skilled Plumbing Service Technician to diagnose, service and repair residential and commercial plumbing systems, ensuring safety, quality workmanship, and customer satisfaction.

The role operates independently on routine service calls while supporting efficiency and accuracy in all field activities. The position requires 2–4 years of experience, strong knowledge of plumbing codes, and the ability to read technical diagrams and work orders.

Qualifications

• Working knowledge of plumbing systems, troubleshooting procedures, service practices, and plumbing codes.
• Ability to read and interpret technical documents, diagrams, and work instructions.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple service calls and priorities in fast-paced field environments.
• Knowledge of workplace safety practices and customer service expectations.
• Ability to safely use hand tools, power tools, plumbing equipment, testing devices, and mobile technology.
• Strong attention to detail and commitment to quality workmanship and customer satisfaction.
• Ability to work independently and collaboratively as part of a field service team.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.

Responsibilities

• Diagnose, service, repair, and maintain plumbing systems, fixtures, and related equipment.
• Perform plumbing troubleshooting, inspections, repairs, and service work in accordance with company standards and applicable codes.
• Read and interpret work orders, specifications, diagrams, and service documentation to complete assignments accurately and efficiently.
• Identify plumbing issues and implement corrective actions to restore system functionality and operational performance.
• Coordinate with field personnel, supervisors, customers, vendors, and internal departments regarding service activities, material needs, and job updates.
• Maintain accurate service records, work orders, inspection reports, and jobsite documentation.
• Ensure compliance with company policies, safety procedures, plumbing codes, and operational standards.
• Maintain tools, equipment, vehicles, and work areas in safe and organized condition.
• Support jobsite organization, material management, and operational efficiency during service activities.
• Provide professional customer interactions and communicate service recommendations and repair information clearly to customers.
• Assist with training and supporting entry-level service technicians as assigned.
• Perform additional duties as assigned.

Skills

Plumbing systems

Troubleshooting

Read diagrams

Safety procedures

Customer service

Independent work

Team collaboration

Pre-employment checks

Education

High school diploma

Trade training

Apprenticeship

Certifications

Job description

IES Residential Inc. is seeking a skilled Plumbing Service Technician to diagnose, service and repair residential and commercial plumbing systems, ensuring safety, quality workmanship, and customer satisfaction.

The role operates independently on routine service calls while supporting efficiency and accuracy in all field activities. The position requires 2–4 years of experience, strong knowledge of plumbing codes, and the ability to read technical diagrams and work orders.