Field Pest Control Technician — Customer-Focused Service

The Shield Co Management, LLC; Ohio; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Paid sick and vacation time

Health, dental, and vision benefits

401(k) with company match

Employee assistance program (EAP)

Job summary

The Shield Co. Management, LLC is seeking a Service Technician to deliver exceptional pest control during scheduled maintenance, inspect for activity, and communicate effectively with customers to build lasting relationships. The role emphasizes safety, accurate records, and proactive service.

You will follow PPE guidelines, drive a company vehicle, and participate in state-required pest control training provided by the company. Competitive benefits and weekly pay are offered.

Qualifications

• 1+ years of customer service experience.
• Must be 21 years of age or older.
• Possess a valid driver’s license with 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Skills

Customer service

Driver's license

Job description

The Shield Co. Management, LLC is seeking a Service Technician to deliver exceptional pest control during scheduled maintenance, inspect for activity, and communicate effectively with customers to build lasting relationships. The role emphasizes safety, accurate records, and proactive service.

You will follow PPE guidelines, drive a company vehicle, and participate in state-required pest control training provided by the company. Competitive benefits and weekly pay are offered.