Field Parts Associate

Crown; Plainfield, Northern (IN, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Drug

Flexible Benefits Plan

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Job summary

Crown Equipment Corporation, a global leader in lifting equipment, is hiring for a parts-focused role. You will deliver parts to customers, train on ordering procedures, and identify upsell opportunities while maintaining accurate paperwork and inventories at customer sites and in-van storage.

The position requires 2–4 years of relevant experience, a high school diploma or equivalent, and a valid driver's license with a clean driving record.

Qualifications

• 2–4 years related experience.
• High school diploma or equivalent.
• Valid driver's license with good driving record.

Responsibilities

• Deliver parts to existing consignment and non-consignment customers.
• Ensure customers are properly trained on parts ordering procedures and inventory organization requirements that maximize equipment uptime and overall customer satisfaction.
• Identify and sell additional parts products to existing accounts.
• Maintain proper paperwork and account management files.
• Maintain accurate, organized, and timely parts inventories within van and customer locations.
• Perform other duties as assigned inside and outside the parts department.

Skills

Communication

Customer service

Inventory control

Education

High school diploma or equivalent

Job description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Duties

• Deliver parts to existing consignment and non-consignment customers.
• Ensure customers are properly trained on parts ordering procedures and inventory organization requirements that maximize equipment uptime and overall customer satisfaction.
• Identify and sell additional parts products to existing accounts.
• Maintain proper paperwork and account management files.
• Maintain accurate, organized, and timely parts inventories within van and customer locations.
• Perform other duties as assigned inside and outside the parts department.

Minimum Qualifications

• 2-4 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks

Preferred Qualifications

• Two years of experience as a technical parts representative or field service technician within the material handling industry preferred
• Knowledge of service parts inventory control
• Good written and verbal communication, organizational, problem-solving, and customer care skills

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Job Segment: Outside Sales, Warehouse, Field Service, Sales, Manufacturing, Customer Service