Field Ops Lead - Network Installations & Quality

Spectrum; Waxahachie (TX); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Comprehensive pay and benefits package

Career development opportunities

Employee wellness programs

Job summary

Join a forward-thinking company where you can build a rewarding career in the telecommunications industry. This role focuses on overseeing fulfillment operations, ensuring customer satisfaction through quality craftsmanship, and enhancing team performance. You'll be responsible for training and mentoring staff while maintaining high safety and quality standards. With a commitment to employee well-being and professional growth, this innovative firm offers a comprehensive benefits package that supports your career journey. If you're passionate about technology and customer service, this is the perfect opportunity for you.

Qualifications

• 5+ years of field technician experience preferred.
• Ability to communicate effectively with various stakeholders.
• Advanced understanding of network architectures.

Responsibilities

• Supervise installation and service to meet customer expectations.
• Ensure quality control checks and resolve escalated customer issues.
• Coordinate employee training to meet Technical Quality Assurance standards.

Skills

TCP/IP stack

Network designs

Communication skills

Problem-solving

Technical Quality Assurance (TQA)

Leadership

Safety practices

Customer service

Education

Associates degree in electronics

Tools

Microsoft Office

Signal level meters

Ohm meters

Handheld communication devices

Job description

Join a forward-thinking company where you can build a rewarding career in the telecommunications industry. This role focuses on overseeing fulfillment operations, ensuring customer satisfaction through quality craftsmanship, and enhancing team performance. You'll be responsible for training and mentoring staff while maintaining high safety and quality standards. With a commitment to employee well-being and professional growth, this innovative firm offers a comprehensive benefits package that supports your career journey. If you're passionate about technology and customer service, this is the perfect opportunity for you.