Our Vision: RigUp is where the best workers power the world’s most successful projects. We are united by a common mission: to deliver services and technology that fundamentally change how skilled workers and the businesses they serve get hard work done.
Job Description:
Field Service Specialist position responsible for safely planning, preparing, installing, operating, maintaining, and troubleshooting completion tool systems at customer well sites. This role supports multiple completion applications while providing exceptional customer service and ensuring all operations are executed safely, efficiently, and in accordance with company standards. The position requires a strong working knowledge of both surface and downhole hydraulic fracturing operations, including the interaction between pressure pumping equipment, pressure control equipment, completion tools, and downhole completion systems. The Field Service Specialist serves as a technical resource and mentor to other field personnel while promoting Quality Assurance, Quality Control, and Safety, Health & Environment programs.
Responsibilities:
- Install, operate, maintain, service, and troubleshoot downhole completion tools and associated equipment
- Plan, prepare, assemble, pressure test, function test, and disassemble completion tools
- Load out equipment and verify all required tools, components, and consumables are available
- Complete all QA/QC inspections and documentation before and after field operations
- Conduct Job Safety Analyses (JSAs), toolbox meetings, and comply with all safety, health, and environmental requirements
- Demonstrate thorough understanding of both surface and downhole hydraulic fracturing operations and how completion tools integrate into the frac process
- Coordinate with pressure pumping, wireline, coiled tubing, drilling contractors, and customer representatives
- Read and interpret Bottom Hole Assembly (BHA) diagrams, completion programs, and technical drawings
- Prepare accurate field reports, service tickets, inventory reconciliation, and customer documentation
- Assist Engineering and R&D with field trials, product evaluations, and testing
- Troubleshoot operational issues and communicate findings to Operations Management
- Maintain equipment, vehicles, and work areas in a clean and serviceable condition
- Mentor junior field personnel and perform other duties as assigned
Skills and Qualifications:
Required Education & Experience:
- Minimum of five (5) years of experience in the completion tools or oilfield services industry
- Strong understanding of surface and downhole hydraulic fracturing operations
- Experience with pressure testing, QA/QC processes, and field troubleshooting
- Must pass all required drug and alcohol testing
- Valid driver's license with a clean driving record
- Must be able to obtain and maintain required safety certifications
Required Technical Experience:
- Surface hydraulic fracturing equipment including pressure pumping spreads, manifolds, treating iron, blenders, data vans, and pressure monitoring
- Downhole hydraulic fracturing operations including plug-and-perf, sliding sleeves, ball-drop systems, and multi-stage completions
- Completion tools, frac sleeves, bridge plugs, frac plugs, packers, liner hangers, and dissolvable completion technologies
- Mechanical and hydraulic setting tools
- Pressure control equipment including lubricators, grease injection systems, wellhead equipment, and high-pressure iron
- Pressure testing equipment and procedures
- BHA interpretation and assembly
- Rig-up and rig-down procedures
- Troubleshooting hydraulic, pneumatic, electrical, and mechanical systems
- Inventory control and safe transportation of oilfield equipment
Physical Requirements:
- Frequently lift, carry, push, and pull equipment weighing up to 75 pounds
- Stand, walk, bend, kneel, squat, crawl, and climb for extended periods
- Climb ladders, frac equipment, rigs, trailers, and elevated work platforms
- Work outdoors in extreme weather conditions including heat, cold, wind, rain, dust, and mud
- Operate hand tools, hydraulic equipment, and pressure testing equipment safely
- Wear all required PPE including FRC, hard hat, safety glasses, gloves, hearing protection, respiratory protection, and fall protection
- Work safely around high-pressure systems, heavy equipment, and moving vehicles
Travel Requirements:
- Travel up to 80% as required
- Travel throughout the Permian Basin, other U.S. operating regions, Canada, and North America
- Overnight travel and extended stays away from home are expected
- Must maintain a valid passport or be eligible to obtain one for international assignments
Preferred Qualifications:
- H2S Alive, H2S Clear, Safeland USA, PEC SafeLand, or equivalent certifications
- First Aid/CPR/AED certification
- Experience leading field crews and mentoring personnel
- Experience planning customer jobs and conducting pre-job meetings
- Proficiency with Microsoft Outlook, Word, Excel, and Teams
- Experience with digital field reporting and inventory systems
- Knowledge of DOT regulations, quality management systems, and continuous improvement