Field Operations Supervisor – Infrastructure Installations

J. Tucker Construction, Inc.; Grove (OK); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Short- and long-term disability

Life insurance

Employee Assistance Program (EAP)

401(k)

Job summary

National OnDemand, Inc. seeks an experienced field operations leader to supervise and develop field staff, ensure safety compliance, and align project delivery with client specifications. The role requires traveling domestically, coordinating schedules, and providing onsite guidance to technical teams.

The position emphasizes leadership, clear communication, and proactive problem solving to drive growth, quality, and customer satisfaction across multiple projects nationwide.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of leadership experience.
• Possession of valid state issued driver’s license required.
• Must be able to pass a background check and drug screen.
• Candidates must have a minimum of five years of experience in a related discipline.
• Proven leadership and teamwork skills fostering an inclusive, supportive environment by motivating and developing staff at all levels.
• Critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing interests and needs.
• Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
• Ability to coordinate and integrate work across multiple disciplines, complete scheduling, and resource planning activities to drive efficient work processes, identify and manage all operational risks, and enhance customer communication and satisfaction.
• Experience managing multiple locations and leading cross-functional teams.
• Operations supervision experience with scheduling and planning required.
• Excellent communication skills.

Responsibilities

• Provides technical support, leadership and accountability for field team.
• Responsible for retention and training needs for field staff.
• Builds and maintains an effective operations organization committed to customer and employee satisfaction and profitable growth.
• Supervise performance of field staff and respond to escalated issues in field.
• Communicate senior management directives to field staff and ensure compliance (Safety, etc.).
• Develops manpower schedules and loading to ensure contract and workload coverage.
• Site visits to ensure QC of various projects; ensure conformance to client specifications and company requirements.
• Follows up on customer satisfaction issues and drives resolution.
• Onsite support & guidance for technical staff.
• Serves as safety champion for our company.
• Other duties as required or as assigned by senior leadership.

Skills

Leadership

Communication

Critical thinking

Travel readiness

Team development

Education

High School Diploma or equivalent

5 years leadership experience

Driver's license

Background check & drug screen

Experience in field operations

Tools

MS Office

Project management tools

Job description

National OnDemand, Inc. seeks an experienced field operations leader to supervise and develop field staff, ensure safety compliance, and align project delivery with client specifications. The role requires traveling domestically, coordinating schedules, and providing onsite guidance to technical teams.

The position emphasizes leadership, clear communication, and proactive problem solving to drive growth, quality, and customer satisfaction across multiple projects nationwide.