Field Operations Supervisor - Commercial Cleaning

Handled Commercial Services; Conway (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

Handled Commercial Services is hiring a full-time Field Service Supervisor based in Arkansas to lead cleaning crews across multiple sites within the state and surrounding areas. The role focuses on delivering quality service, ensuring safety compliance, and optimizing operations while maintaining strong client relationships.

You will oversee crew performance, track labor, manage supplies, and visit sites to enforce standards, with on-site problem solving and travel coordination when needed.

Qualifications

• High school diploma or GED required.
• Minimum of 3 years of supervisory experience in commercial cleaning, janitorial services, facilities management, or a related field.
• Proven experience managing multiple employees and jobsites.
• Strong leadership, communication, and problem‑solving skills.

Responsibilities

• Supervise and direct cleaning crews at customer jobsites.
• Train, coach, and develop crew members on cleaning procedures, safety standards, and company policies.
• Conduct regular site visits to monitor crew member performance and quality of work, including quality control inspections.
• Maintain positive employee morale and promote a team‑oriented work environment.
• Track and verify temporary worker hours.
• Submit accurate temporary staffing records within established deadlines.
• Monitor labor utilization and productivity across assigned jobsites.
• Ensure all cleaning services are completed according to company standards and customer expectations.
• Ensure every shift is documented in digital shift logs with time‑stamped entries, photos, and supervisor sign‑off.
• Serve as an on‑site point of contact for clients, respond promptly to service requests, and partner with account managers to resolve issues.
• Coordinate and monitor out‑of‑town project travel arrangements when needed.
• Monitor vehicle usage and fuel expenses to ensure cost‑effective operations.
• Maintain accurate travel and expense documentation.
• Monitor cleaning chemical, equipment, and supply usage at assigned jobsites.
• Maintain inventory records and submit supply requests as needed.
• Ensure crews properly use and store cleaning materials and equipment.
• Ensure compliance with all company safety policies, OSHA regulations, and client site‑specific requirements, including infection control protocols in medical and healthcare facilities.
• Conduct onsite safety meetings and reinforce safe work practices.
• Report workplace incidents and assist with investigations when necessary.
• Maintain required documentation related to safety, training, and compliance.

Job description

Handled Commercial Services is hiring a full-time Field Service Supervisor based in Arkansas to lead cleaning crews across multiple sites within the state and surrounding areas. The role focuses on delivering quality service, ensuring safety compliance, and optimizing operations while maintaining strong client relationships.

You will oversee crew performance, track labor, manage supplies, and visit sites to enforce standards, with on-site problem solving and travel coordination when needed.