Field Operations & QA Lead

Slate NYC

Los Angeles (CA)

On-site

USD 45,000 - 75,000

Part time

14 days+

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Job summary

Slate NYC is seeking a hands-on City Manager to oversee cleaning operations, quality assurance, staff support, and client satisfaction in the Los Angeles market. This leadership role is field‑oriented, requiring on‑site supervision, training, inspections, and problem solving to maintain Slate standards.

The ideal candidate will manage field operations, lead by example, and ensure projects meet timelines, quality, and safety expectations.

Qualifications

  • 1+ years in commercial cleaning, janitorial, facilities, or related industry.
  • Supervisory, lead cleaner, QA inspector, or operations experience preferred.
  • Strong attention to detail and quality standards.
  • Comfortable training and motivating employees.
  • Ability to travel throughout the assigned market and lift up to 50 pounds.

Responsibilities

  • Serve as the primary field representative for Slate within the assigned city or region.
  • Conduct site assessments and walkthroughs for new client quotes and proposals.
  • Support new account launches and operational rollouts.
  • Perform routine and emergency site visits as needed.
  • Assist with staffing coverage when necessary.
  • Lead QA inspections and verify client requirements meet service standards.
  • Provide hands‑on training and coaching during shifts.
  • Lead deep cleaning projects and ensure on‑time delivery of scope.

Skills

Field leadership
Cleaning operations
Quality assurance
Staffing support
Training employees
Client relations
Problem solving

Job description

Slate NYC is seeking a hands-on City Manager to oversee cleaning operations, quality assurance, staff support, and client satisfaction in the Los Angeles market. This leadership role is field‑oriented, requiring on‑site supervision, training, inspections, and problem solving to maintain Slate standards.

The ideal candidate will manage field operations, lead by example, and ensure projects meet timelines, quality, and safety expectations.

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